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Senior Trust and Safety Manager

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Hyderabad Secunderabad Telangana, India beBeeLeadership Full time ₹ 1,04,000 - ₹ 1,30,878

We are seeking a senior professional to spearhead our Trust and Safety Operations Team.

The ideal candidate will be responsible for managing a team of 15-20 fraud associates, setting high standards, and driving performance excellence. Key objectives include achieving monthly targets related to SLAs, productivity, and quality.

Responsibilities

  • Analyze and respond to complex risk-related customer issues in a timely manner.
  • Maintain expertise on prevalent fraud patterns and regulatory updates, leveraging this knowledge to mitigate potential risks.
  • Develop and implement action plans to achieve departmental goals.
  • Conduct regular performance evaluations and provide constructive feedback.

Benefits

  • Opportunity to work with a dynamic team.
  • Chance to develop leadership skills and advance career prospects.