Front Office Associate

6 days ago


Bengaluru Bangalore Belgaum, India beBeeHospitality Full time ₹ 2,50,000 - ₹ 5,00,000

Job Title: Hospitality Services Associate

Job Summary:

We are seeking a skilled and professional Hospitality Services Associate to join our team. The successful candidate will be responsible for providing exceptional guest services, ensuring seamless check-in and check-out processes, and maintaining accurate records.

Key Responsibilities:
  • Process all guest arrivals, departures, room assignments, and changes in a timely and efficient manner.
  • Secure payment and activate/reissue room keys as necessary.
  • Verify and adjust billing for guests to ensure accuracy and fairness.
  • Communicate effectively with staff to resolve guest concerns and issues.
  • Provide clear and concise information to guests regarding hotel policies, amenities, and services.
  • Answer and process all guest calls, requests, and questions in a prompt and courteous manner.
Requirements:
  • High school diploma or equivalent required.
  • No prior work experience necessary, but excellent communication and interpersonal skills essential.
Preferred Qualifications:
  • Prior customer service experience an asset.
Work Environment:

This role requires working in a fast-paced environment with frequent interruptions and varied tasks. The ideal candidate will be able to multitask, prioritize tasks, and maintain a positive attitude in a dynamic setting.



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