Technical Support Specialist

2 weeks ago

Aurangabad, Maharashtra, India beBeeSupport Full time ₹ 9,00,000 - ₹ 12,00,000

Job Overview:

">
  • We are seeking a skilled Technical Support Specialist to join our dynamic team. The ideal candidate will be experienced in troubleshooting and maintaining various devices across Windows, Mac, and cloud environments.
">

Key Responsibilities:

">
  • Provide technical support and troubleshoot complex issues related to O365, Windows, Mac OS, networking, hardware, and software configurations.
  • Utilize remote support tools to efficiently resolve issues in a timely manner.
  • Assist in diagnosing, repairing, and troubleshooting system-level problems for client devices and environments.
">

Ticket Management & Documentation:

">
  • Effectively manage and update support tickets in the ticketing system.
  • Maintain comprehensive, accurate documentation for all troubleshooting steps, resolutions, and procedures.
">

System Configuration & Maintenance:

">
  • Configure and maintain Office 365 applications, including Exchange, SharePoint, Teams, and OneDrive.
  • Perform regular system and application updates, patch management, and preventive maintenance on client devices and networks.
">

Collaboration & Client Interaction:

">
  • Collaborate with teams to escalate and resolve critical incidents affecting client systems or network security.
  • Provide clear, effective communication to end-users during troubleshooting and resolution.
">

Required Skills and Qualifications:

">
  • 3-5 years of experience in Helpdesk L2 Support, including NOC, SOC, or IT support.
  • Strong experience troubleshooting and maintaining Windows, Mac OS environments, including hardware, software, and network configurations.
  • Advanced skills in Office 365 configuration and troubleshooting.

  • Technical Support Specialist

    1 week ago

    Aurangabad, Maharashtra, India beBeeHelpdesk Full time ₹ 12,00,000 - ₹ 18,00,000

    Technical Support Specialist RoleWe are seeking a highly skilled Technical Support Specialist to join our growing IT team.This is an exciting opportunity to become an integral part of a rapidly expanding in-house IT organization, where you will play a key role in providing technical assistance and support to the wider business.Key Responsibilities...

  • Technical Support Specialist

    2 weeks ago

    Aurangabad, Maharashtra, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 12,00,000

    We are seeking a highly skilled professional to fill the role of Technical Support Specialist. As the initial point of contact for users, you will be responsible for providing technical support related to mobile devices and services through calls, emails, and chats.About the RoleThe ideal candidate will possess excellent communication skills in multiple...

  • Technical Support Specialist

    2 weeks ago

    Aurangabad, Maharashtra, India beBeeTechnical Full time US$ 80,000 - US$ 1,00,000

    Job Title: Technical Support SpecialistWe are seeking a highly skilled professional to provide technical support and services to our clients. As a key member of our support team, you will be responsible for delivering exceptional customer service and technical expertise.Provide technical assistance to customers via phone, email, or chat.Work closely with the...

  • Technical Support Specialist

    2 weeks ago

    Aurangabad, Maharashtra, India beBeeServiceEngineer Full time ₹ 8,00,000 - ₹ 15,00,000

    Job Title: Technical Support Specialist">This is a critical role for a dedicated professional who wants to make a real difference in the healthcare industry. Our ideal candidate will have a strong background in biomedical engineering and excellent technical skills.">Key Responsibilities:">">Installation, calibration, and maintenance of medical...

  • Senior Technical Support Engineer

    1 week ago

    Aurangabad, Maharashtra, India beBeeBackground Full time ₹ 8,00,000 - ₹ 15,00,000

    Technical Support SpecialistWe are seeking a skilled technical support specialist to join our team. The ideal candidate will have a strong background in troubleshooting and customer service, with experience in resolving complex technical issues.The successful candidate will be responsible for providing second and third-level technical support to customers,...

  • AI-Powered Technical Support Expert

    1 week ago

    Aurangabad, Maharashtra, India beBeeTechnical Full time ₹ 55,00,000 - ₹ 85,00,000

    Technical Support Specialist Role OverviewOur team is looking for a skilled Technical Support Specialist to join our innovative organization. This role involves providing top-notch technical support and troubleshooting assistance to clients, ensuring exceptional customer satisfaction.Key Responsibilities:Responding to support requests from clients and...

  • Distributed IT Support Specialist

    1 week ago

    Aurangabad, Maharashtra, India beBeeInfrastructure Full time ₹ 9,00,000 - ₹ 12,00,000

    IT Support SpecialistShyld AI is seeking an IT Support Specialist to join their distributed team. As a key member of the team, you will be responsible for managing IT infrastructure, providing technical support to employees, and ensuring secure access to company systems.The ideal candidate will have strong troubleshooting skills, a proactive mindset, and the...

  • Expert Technical Support Professional

    1 week ago

    Aurangabad, Maharashtra, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 10,00,000

    Job OpportunityWe are seeking a skilled Technical Support Specialist to provide expert support for our on-prem and cloud applications.Key ResponsibilitiesDeliver timely and effective support for application and system issues.Monitor application performance and respond to alerts in a timely manner.Troubleshoot complex technical issues and escalate as...

  • Technical Product Specialist

    2 weeks ago

    Aurangabad, Maharashtra, India beBeeSoftware Full time ₹ 18,00,000 - ₹ 24,00,000

    Product Specialist Role OverviewThe ideal candidate for this position will be highly skilled and able to provide exceptional technical support and assistance to customers.Key ResponsibilitiesCustomer Support: Provide timely and effective technical assistance and troubleshooting to customers, resolving issues related to software installation and runtime,...

  • Technical Support Specialist

    2 weeks ago

    Aurangabad, Maharashtra, India beBeeServiceDeskAnalyst Full time ₹ 6,00,000 - ₹ 10,00,000

    Job OverviewWe are seeking a highly skilled professional to fill the position of Service Desk Analyst. This role is responsible for providing technical support to end-users across the organization.Key ResponsibilitiesProvide Level 1 and 2 support to end-users, addressing technical issues and resolving incidents in a timely manner.Manage user accounts, shared...