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Senior IT Support Specialist

1 week ago

Hyderabad, Telangana, India Movate Full time

We are seeking an experienced Technical Support Specialist to join our team as a Senior Service Desk Engineer. The ideal candidate will have a strong background in IT infrastructure, including Windows Server, Linux, and mac OS, as well as experience with IT service management tools and virtualization platforms.

Responsibilities will include handling escalated incidents, performing deep-dive troubleshooting, and collaborating with engineering teams to resolve infrastructure and application problems. The successful candidate will also be responsible for mentoring junior team members and providing training and knowledge-sharing sessions.