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Cyber Security Support Specialist
1 week ago
Talent Worx is a leading services and consulting firm, and we are hiring for our client, a renowned US-based software product company in the healthcare domain. This company is setting up their new GCC in Hyderabad, India.
The Cyber Security Support Specialist will be responsible for supporting the installation, maintenance, and troubleshooting of security systems across the organization while monitoring inbound threat detection. This role will involve assisting senior security staff with operational tasks, including monitoring network activity, resolving technical security issues, and documenting security events.
The Cyber Security Support Specialist will also help with the vulnerability and patch management process and ensure the company's security posture is maintained through accurate record-keeping and system updates.
- Install, configure, and maintain security systems such as antivirus software, email security, and monitoring tools.
- Troubleshoot technical issues with security systems to ensure minimal downtime and optimal performance.
- Monitor inbound threat detection queue for suspicious behavior or breaches, escalating issues when necessary.
Essential Qualifications:
- Strong technical support experience, with a focus on security systems and tools.
- BASIC knowledge of networking concepts (TCP/IP, DNS, VPNs) and operating systems (Windows, Linux, macOS).
- Familiarity with security software such as antivirus, firewalls, SIEM, and SOAR.
- Knowledge of information security principles and best practices.
