Salesforce Technical Architect Leader

2 months ago


Chennai, Tamil Nadu, India FXCM Full time

Career Opportunity:


FXCM is seeking a highly skilled Salesforce Technical Lead to spearhead the development and implementation of cutting-edge CRM solutions.



Key Responsibilities

As a Salesforce Technical Lead, you will be responsible for:



  • Leading and mentoring a team of Salesforce professionals to drive innovation and growth.
  • Partnering with Solution Architects and CRM management to evaluate complex business requests and develop tailored solutions.
  • Analyzing business processes to identify automation opportunities and optimizing them within the Salesforce platform.
  • Managing multiple projects simultaneously to drive business growth and ensure alignment with strategic goals.
  • Designing and implementing comprehensive Salesforce solutions that meet business needs.
  • Troubleshooting and optimizing Salesforce functionalities to enhance system responsiveness and performance.
  • Driving the adoption of new Salesforce technologies and ensuring governance and security protocols are in place.
  • Producing and maintaining detailed documentation and system audits to guarantee scalability.
  • Engaging with stakeholders to identify and leverage Salesforce capabilities for business advancement.
  • Directing the strategic deployment of new updates and managing change effectively to minimize impact.
  • Ensuring compliance with all regulatory standards and data privacy requirements within Salesforce implementations.


Requirements

To be successful in this role, you will need:



  • 5+ years of experience in a technical leadership role with a proven track record in complex CRM solution design and implementation.
  • 3+ years of team management experience.
  • Required certifications: Platform Developer I and Administrator; additional Salesforce certifications are a plus.
  • Strong leadership qualities, proficiency in Salesforce administration and development tools, and excellent communication skills.
  • Bachelor's degree in Computer Science, IT, or related field; Master's preferred.


Preferred Qualifications

While not required, experience with multiple CRM platforms and DevOps and release management experience would be highly beneficial.



Work Environment

This is a full-time position that requires working in the office on Monday to Friday.



Eligibility

All Technementals Innovation India Private Limited employees must be eligible to work in India.




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