Salesforce Solution Specialist

1 month ago


Chennai, Tamil Nadu, India Pashtek • Salesforce and SAP Partner Full time

We are seeking an experienced Salesforce Business Analyst to join our team in Chennai, India.

As a Salesforce Business Analyst at Pashtek, you will be responsible for analyzing business requirements and providing insightful recommendations to deliver effective Salesforce solutions. Your strong understanding of Salesforce functionalities and excellent communication skills will enable you to engage with both business stakeholders and technical teams.

The ideal candidate will have a strong background in Salesforce implementation, customization, and administration. You will work closely with our technical teams to ensure seamless implementation of Salesforce solutions, including customization, configuration, and integration. Additionally, you will provide ongoing support and training to end-users to ensure they are effectively using Salesforce.

Key Responsibilities:

  • Collaborate with business stakeholders to gather and analyze business requirements for Salesforce implementations, enhancements, and customizations.
  • Translate business requirements into clear functional specifications, ensuring Salesforce solutions align with client objectives.
  • Work closely with technical teams to ensure seamless implementation of Salesforce solutions, including customization, configuration, and integration.
  • Configure Salesforce features such as custom objects, fields, workflows, process automation (e.g., Process Builder, Flow), and reports to meet business needs.
  • Participate in the design, testing, and deployment of Salesforce solutions, ensuring they are scalable, effective, and aligned with best practices.
  • Provide ongoing support and training to end-users to ensure they are effectively using Salesforce.
  • Assist with user acceptance testing (UAT) and troubleshooting any issues related to Salesforce functionality.

Qualifications:

  • Experience: At least 2-3 years of experience as a Salesforce Business Analyst, with a focus on Salesforce platform solutions (Sales Cloud, Service Cloud, Lightning, etc.).
  • Salesforce Skills: Strong working knowledge of Salesforce platform features, including configuration, administration, and reporting. Experience with process automation tools like Process Builder and Flow is a plus.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively engage with both technical and non-technical stakeholders.
  • Problem-Solving: Strong analytical and problem-solving skills, with the ability to identify business needs and provide effective solutions.
  • Certifications: Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Platform App Builder) are preferred but not mandatory.

Salary Range: ₹1,200,000 - ₹1,800,000 per annum.

Pashtek offers a competitive salary package, comprehensive benefits, and opportunities for growth and professional development. If you are passionate about Salesforce and possess excellent analytical and communication skills, we encourage you to apply for this exciting opportunity.



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