Global Telecommunications Expert

15 hours ago

Thoothukudi, Tamil Nadu, India beBeeTelecommunications Full time US$ 1,20,000 - US$ 1,50,000

Deliver cutting-edge engineering solutions and network support to clients worldwide.

We are seeking a highly skilled Global Telecommunications Expert to join our international team, supporting clients across the globe in a 100% remote capacity. You'll work closely with a dedicated manager and collaborate with teams focused on technical excellence and innovation.

Key Responsibilities:

  • Troubleshoot and resolve complex network issues with GTD-5 switches
  • Provide Tier 3 telephony and hardware support, including fault isolation and resolution
  • Interface with customers, support teams, and vendors to resolve network problems
  • Guide field teams on proper trouble isolation and hardware replacement
  • Document internal processes and mentor other engineers
  • Ensure accurate, timely ticket updates and participate in an on-call rotation

Requirements:

  • At least 5 years' hands-on experience with GTD-5 hardware support and telephony troubleshooting
  • Experience with call processing and translations
  • Familiarity with central office procedures and ISO27001 compliance
  • Strong communication, customer focus, and documentation skills
  • Ability to work independently from home and manage time effectively
  • Degree in Engineering or related field (or equivalent experience)

Benefits of Working Remotely:

  • Work from anywhere in India
  • Be part of a high-performing, global team that values innovation and growth
  • Opportunity to support world-class clients and develop your career with industry leaders

Are you ready to take your expertise to a global level?

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