
Digital Solutions Expert
22 hours ago
About the Role:
We are seeking an experienced professional to join our team as a Technical Specialist.
Key Responsibilities:
- Platform Implementation: Assist in designing, configuring, and deploying Zuora Billing, Revenue, and CPQ modules to meet business requirements.
- System Maintenance: Provide ongoing technical support for the Zuora platform, addressing issues, performing updates, and optimizing performance.
- Integration Support: Work with integration teams to ensure smooth connections between Zuora and enterprise systems.
- Customization: Develop and maintain custom workflows to automate business processes within Zuora.
- Report Writing: Create and maintain reports to provide insights and support decision-making.
- Testing & Validation: Conduct end-to-end testing, user acceptance testing (UAT), and validate integrations to ensure seamless platform performance.
- Data Management: Use SQL and Python to analyze, transform, and manage data flows between Zuora and other systems.
- Revenue Automation: Support automation and accurate reporting within Zuora Revenue.
- Stakeholder Collaboration: Partner with finance, IT, and operational teams to understand needs, resolve issues, and ensure proper adoption of Zuora tools.
- Upskilling Finance Team: Provide training and support to the finance team to enhance their understanding and utilization of Zuora applications.
- Documentation: Maintain detailed technical documentation for workflows, configurations, and processes.
- Monitoring & Optimization: Monitor system health, identify areas for improvement, and implement solutions to enhance the reliability and efficiency of Zuora components.
- Compliance & Security: Ensure the Zuora platform complies with industry regulations, company policies, and security protocols.
Required Skills and Qualifications:
- 7+ years of experience in technical roles, with at least 4+ years working with Zuora applications.
- Expertise in at least two of the three Zuora applications: Zuora Billing, Zuora Revenue, and Zuora CPQ.
- Strong foundation in SQL for data queries and analysis.
- Proficiency in Python for scripting, automation, and data handling.
- Deep understanding of Zuora configurations, workflows, and APIs.
- Prior development experience with Salesforce is a plus
- Integration Knowledge: Familiarity with integrating Zuora with ERP, CRM, and payment systems
- Revenue Recognition: Experience with revenue recognition standards such as ASC 606 and Zuora Revenue workflows.
- Problem Solving: Strong analytical skills and ability to troubleshoot technical issues and deliver timely solutions.
- Collaboration: Exceptional interpersonal skills to work effectively with cross-functional teams and stakeholders.
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