Customer Journey Manager

6 days ago


Bellary, Karnataka, India beBeeCustomerExperience Full time ₹ 35,00,000 - ₹ 45,00,000
Job Title:

Sales & Customer Experience Specialist

Job Description:

This role is responsible for ensuring a positive customer journey by handling calls, following up regularly, resolving issues, and collecting feedback through various channels.

Key Responsibilities:
  • Handling customer inquiries and resolving issues effectively
  • Collecting, analyzing, and acting on customer feedback
  • Logistics and order management
Requirements:
  • Excellent customer service skills, problem-solving abilities, and interpersonal skills
  • Strong communication skills, both verbal and written
  • Proficiency in Microsoft Excel
Preferred Qualifications:
  • Previous experience in a customer service or logistics role
  • Fluency in English and Hindi
Benefits:

Opportunity to work with a dynamic team and contribute to the growth of a successful company.



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