Customer Experience Specialist

3 days ago


Hyderabad, Telangana, India beBeeCustomerSupport Full time ₹ 6,00,000 - ₹ 12,00,000

As a key member of our support team, you will be responsible for providing timely and effective responses to customer inquiries via phone, email, or chat. You will work closely with senior support staff or management to escalate complex issues as needed.

About the Role
  • This is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences and possess excellent communication skills.
Responsibilities
  1. Respond to customer inquiries in a prompt and professional manner.
  2. Escalate complex issues to senior support staff or management when necessary.
  3. Maintain accurate records of customer interactions and feedback.
Requirements
  • Bachelor's degree required.
  • Fluency in English and Hindi essential for effective communication.
  • Active listening and problem-solving skills are critical.
  • Basic technological proficiency required for using software applications.
What We Offer

We provide opportunities for growth and development, a supportive work environment, and competitive compensation.



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