E-commerce Operations Lead
1 day ago
Hiring a seasoned e-commerce professional to oversee and optimize operational aspects of our business in India.
As the E-commerce Operations Lead, you will be responsible for streamlining end-to-end e-commerce processes, from supply chain management to fulfilment, ensuring business objectives are met efficiently. In this role, you will lead a high-performing team and collaborate with internal teams to ensure marketplace operations align with overall business goals.
Main Responsibilities:
1. Marketplace Strategy & Growth:
Develop and execute comprehensive strategies for selling products on marketplace platforms, identifying target markets, setting growth objectives, and assessing competition.
2. Inventory and Pricing Management:
Monitor inventory levels across marketplaces to ensure adequate stock availability. Collaborate with procurement and supply chain teams to address stock gaps and pricing strategies.
3. Relationship Management (Marketplace & Clients):
Build and maintain strong relationships with marketplace account managers and key clients. Negotiate terms, resolve disputes, and identify opportunities for preferred placement or promotional activities.
4. Cross-functional Collaboration:
Collaborate with internal teams, including key account management, supply chain, advertisement, and finance, to ensure seamless integration of marketplace operations with overall business objectives.
5. Revenue and Profitability Optimization:
Continuously monitor sales, profitability, and performance metrics. Implement strategies to achieve revenue targets and ensure optimal performance across all channels.
6. Team Leadership:
Lead and mentor a high-performing team, set clear performance expectations, provide feedback, and foster a collaborative and results-driven work environment.
Requirements:
We seek an experienced e-commerce professional with:
a) 7+ years of experience in e-commerce operations or supply chain management, with at least 5+ years in a managerial position.
b) 5+ years of experience managing multiple marketplaces.
c) Strong understanding of e-commerce and at least 3+ years of experience in General Trade or Modern Trade.
d) Experience in managing FMCG and CPG brands is highly desirable.
e) Passion for building revenue growth and driving continuous improvement initiatives.
f) Entrepreneurial mindset and willingness to take ownership of projects.
Salary: ₹30 Lacs per annum (Estimated), based on qualifications and experience.
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