Operations Manager II, 3P Central Network Specialist

4 weeks ago


Bengaluru, Karnataka, India ATSPL - Karnataka Full time
ATSPL - Karnataka is seeking a highly skilled Operations Manager II, 3P Central to drive compliance culture through risk and mitigation actions. The ideal candidate will centrally manage the 3P SC Network Performance by ensuring process improvements and apt review models. Additionally, they will handle commercial negotiations and loss recovery with 3P Partners in coordination with Procurement & SLP.

Key Responsibilities:

Risk Mitigation and Compliance: Identify risks and develop mitigating initiatives related to compliance by engaging with the TRC and 3P Partner for timely audits, identification, documents verification and CAPs.

Network Performance Management: Oversee and manage the 3P Middle Mile Network Performance, collaborating with MPO, L&D and 3P Partners across 14 3P Sort Centers in IN. Establish key performance indicators for partners along with measurement and visibility in partnership with MPOs. CF and NOC.

Commercial Analysis for FCF: Own commercials through detailed analysis, working in close coordination with the Procurement team to achieve mutually beneficial costs and agreements. Develop benchmarking for indirect and direct cost elements.

Billing account management: Ensure budget planning for partner accounts are completed in coordination with Finance. Share purchase requisitions and orders are available as per SLA, with partner and mitigate cash flow risks.

Loss Recovery Mechanism: Develop and implement stringent recovery mechanisms like automated reports, standard deep dive formats and reviews to minimize losses and improve overall operational efficiencies.

New Launches, Closures, Initiatives and SOP Design: Drive the formulation and implementation of new program launches, design SOPs, and develop scalable long-term initiatives in coordination with MPO, partner, central flow and ACES. Drive initiatives to stay ahead of IN or other geo industry trends and adapting to changing customer demands.

We are open to hiring candidates to work out of one of the following locations: Bangalore, KA, IND

Basic Qualifications: Bachelor's degree in business, engineering, operations, supply chain, transportation logistics

Preferred Qualifications: 3+ years of performance metrics, process improvement or lean techniques experience

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