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Network Operations Specialist

1 month ago

Bengaluru, Karnataka, India IN19 Alcon Laboratories (India) Pvt Ltd Company Full time
Job Title: Network Operations Specialist

Job Summary:

We are seeking a highly skilled Network Operations Specialist to join our team at IN19 Alcon Laboratories (India) Pvt Ltd Company. As a Network Operations Specialist, you will be responsible for monitoring and maintaining the health of our network infrastructure, ensuring seamless communication and data transfer between systems.

Key Responsibilities:

* Monitor network performance and security, identifying and resolving issues in a timely manner.
* Design, implement, and maintain computer networks, including local area networks (LANs), wide area networks (WANs), wireless networks, and Data Center connectivity.
* Install and configure network equipment, such as routers, switches, firewalls, and wireless access points.
* Protecting data, software, and hardware by coordinating, planning, and implementing in accordance with the Alcon Security and compliance environment.
* Conduct regular network audits to ensure compliance with security policies and regulations.
* Collaborate with other IT teams to integrate network systems with other infrastructure components, such as servers, storage, and applications.
* Develop and maintain network documentation, including network diagrams, configurations, and procedures.
* Provide technical support and troubleshooting assistance to end-users and other IT staff.

Requirements:

* Bachelor's degree in Computer Science, Telecommunications, or IT
* 2-4+ years of experience of monitoring, troubleshooting network devices including WLAN, LAN switching, Routers, SDWAN devices, Voice /Video, Cloud Operation.
* Ability to work rotating shifts.
* Ability to work at the Bangalore Alcon Network Operations Center
* Service Now experience handling tickets.
* Demonstrated experience working in ITIL environments.

Preferred Qualifications:

* Proven ability to work effectively and collaboratively in a complex matrix organization
* Service Now experience handling tickets and creating reporting
* Demonstrated ability to drive process improvements and standardization
* Experience working with Telecom providers and supplier support organizations.
* Proven experience as a Network Analyst or similar role.
* Experience working with some of the following: Cisco/Juniper products, Network Management solutions, Meraki, ISE and Bluecat DDI
* Previous experience configuring, troubleshooting LAN environments.

Work Environment:

* Shift pattern: 5:30am to 2:30pm and 01pm to 10pm IST (may slightly vary)

What We Offer:

* Competitive salary and benefits package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment

How to Apply:

If you are a motivated and experienced Network Operations Specialist looking for a new challenge, please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you