Kannada Language Voice Process Specialist

3 days ago


Jaipur, Rajasthan, India Nexus pro services Full time
About the Role

Nexus Pro Services is a dynamic and rapidly growing HR solutions provider. Our commitment to confidentiality for clients and candidates drives our success.

Job Overview

This Junior Full-Time position requires 1-3 years of experience in a fast-paced environment. The ideal candidate will possess excellent verbal and written communication skills in Kannada.

Key Responsibilities
  • Handle inbound and outbound calls in Kannada, providing exceptional customer service as the first point of contact.
  • Assist customers with queries, concerns, and requests, resolving complaints and escalating unresolved issues when necessary.
  • Maintain accurate records of customer interactions and adhere to company policies while addressing customer needs.
Required Skills and Qualifications
  • Fluency in Kannada language
  • Excellent problem-solving and decision-making abilities
  • Strong interpersonal skills and ability to build rapport with customers
  • Attention to detail and accuracy in data entry
  • Basic computer knowledge and familiarity with CRM systems
What We Offer

A competitive salary range of $25,000 - $35,000 per annum, depending on experience. This role offers opportunities for growth and development in a dynamic environment.



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