
Process Excellence Strategist
21 hours ago
The ideal candidate will lead initiatives to improve workflow efficiency, leveraging AI and automation tools. They will partner with senior leaders and cross-functional teams to identify opportunities for growth and improvement.
A strong understanding of AI use cases, automation, and digital experience tools is required to deliver measurable improvements in cost, quality, or customer satisfaction.
The following skills and qualifications are essential:
- Lean Six Sigma Green Belt certification
- MBA/PGDM in Operations, Strategy, or related specialization
- Additional certifications in Project Management or AI/automation tools
We follow a fair, transparent, and merit-based hiring process. We encourage you to research emerging trends and recommend use cases relevant to operations.
Responsibilities:
- Lead process improvement initiatives using Lean Six Sigma and continuous improvement approaches
- Identify opportunities for designing AI-led transformation projects
- Partner with senior leaders to identify margin optimization opportunities and efficiency levers
- Track and report KPIs for productivity, cost, and customer satisfaction improvements
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