Customer Service Process Improvement Specialist

About UsExL is a leading provider of business process improvement solutions, dedicated to helping organizations enhance customer service and reduce operating efficiency.Job SummaryWe are seeking a highly motivated Business Process Improvement Specialist to join our team. As a key member of our operations team, you will be responsible for utilizing resources...

Role OverviewWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Specialist. As a key member of our customer service team, you will be responsible for providing exceptional customer service and resolving customer complaints in a timely and professional manner.Key ResponsibilitiesRespond to customer inquiries and...

Key Responsibilities:As a Service Process Specialist at Fujitsu, you will be responsible for responding to contractual incidents, changes, and complaints by identifying, monitoring, and recording information. You will ensure that the Incident / Change / Problem / Knowledge Management process, procedures, and work instructions are adhered to by all relevant...

At Vibrant Staffing Solutions PVT LTD, we are seeking an International Customer Service Specialist to join our team.The ideal candidate will have excellent communication skills and be able to handle customer inquiries in a professional and courteous manner.Answer customer calls and respond to inquiries in a timely and efficient manner.Track delivery and...

Job SummaryThe Product Owner will collaborate with key stakeholders to identify opportunities for delivering new services and will provide stewardship to ensure quality, operating, financial, and customer satisfaction objectives are achieved.Key ResponsibilitiesAssist in planning and leading continuous improvement initiatives throughout the...

About GenpactGenpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.Job Description: Customer Service Operations SpecialistIn this role, you will be responsible...

The Process Improvement Lead will collaborate with key stakeholders and identify opportunities to deliver new services where appropriate.Key Responsibilities:Assisting in Planning and Leading continuous improvement initiatives throughout the Aristocrat organization.Providing support for problem resolution to facilitate faster improvements and improved...

About the RoleWe are seeking a Customer Service Specialist to join our team in Noida, Uttar Pradesh, India. This individual will work on routine and non-routine matters, handling customer inquiries and resolving complex situations.Key ResponsibilitiesResolve customer complaints and issues in a timely and professional manner.Work with customers to understand...

Welcome to Genpact, where we pursue excellence in all we do!Job SummaryWe are seeking a highly skilled and experienced professional to join our team as a Business Process Improvement Analyst.Key ResponsibilitiesCollaborate with cross-functional teams to identify areas for process improvement and develop strategies to enhance operational efficiency.Analyze...

Job Title: Process Improvement Manager - Business InnovationAbout the Role:We are seeking a highly skilled Process Improvement Manager - Business Innovation to join our team at 2062 CSC India. As a key member of our organization, you will be responsible for leading process improvement projects across various functions, ensuring alignment with our...

Job Description for Service Delivery AssociateMandatory Agile SkillsService Process Lead will respond to contractual incidents, service requests, and complaints by identifying, monitoring, and recording information.Ensure the Knowledge Management process, procedures, and work instructions are adhered to by all relevant parties.Monitor and report on the...

Job SummaryWe are seeking a highly skilled Customer Service Operations Specialist to join our team in Noida, Uttar Pradesh, India. As a Senior Associate, you will be responsible for ensuring the timely and accurate resolution of inbound calls while following established Standard Operating Procedures (SOPs). Your primary goal will be to ensure customer...

About the RoleNTT DATA Services is looking for a skilled ITIL Service Support Specialist to join our team in Noida, India. As an ITIL Service Support Specialist, you will be responsible for overseeing, facilitating, and administering ITIL-based service support on a 24x7 basis. This includes managing service delivery processes, compiling and analyzing...

About the RoleWe are seeking a highly skilled Process Improvement Manager to join our team at Study Group. As a key member of our Continuous Improvement Risk Management Team, you will be responsible for managing projects and overseeing data governance. Your primary focus will be on enhancing organizational efficiency, effectiveness, and agility by...

Job Description:As a Process Lead at Nuberg, you will be responsible for studying and reviewing basic engineering packages to enhance operability. This role requires a deep understanding of process data sheets, control valves, and flow transmitters.Key Responsibilities:Review and improve basic engineering packages for better operability.Conduct value...

Key Responsibilities:Lead process improvement initiatives to enhance operational efficiency.Develop and implement quality control measures to ensure exceptional outcomes.Collaborate with cross-functional teams to drive strategic growth and development.About Our Team:Our dynamic team is dedicated to delivering exceptional results through innovative solutions...

Key Responsibilities:• Oversee the customer service process ensuring seamless interactions with clients.• Effectively resolve customer complaints in a timely manner.• Develop and implement policies and procedures to standardize service delivery.• Plan and execute training programs to enhance service quality.About the Role:This is an exciting...

About the Role:We are seeking a skilled Technical Services Integration Specialist to join our team at RateGain. The ideal candidate will have experience in designing, implementing, and delivering integration solutions for data exchange between Adara and its customers.Key Responsibilities:Design and implement integration solutions for data exchange between...

Job Title: Insurance Process SpecialistJob Summary: We are seeking a highly skilled Insurance Process Specialist to join our team at 2coms. As a key member of our operations team, you will be responsible for analyzing and processing transactions accurately and on time.Key Responsibilities:Analyze and process transactions accurately and on time.Document all...

We are Recruiting India, a leading organization seeking a highly motivated and customer-oriented Customer Service Executive to join our team in Noida, Uttar Pradesh. This is a full-time position based in the city.The ideal candidate will have excellent communication skills and the ability to handle customer queries and complaints efficiently. They should be...