Lead Enterprise Network Specialist

4 days ago

Alleppey, Kerala, India beBeeNetwork Full time ₹ 12,00,000 - ₹ 15,00,000

Job Title: Senior Network Engineer Level 3

We are looking for an experienced network professional to join our dynamic team, providing 24x7 support to our clients' network infrastructure.

The ideal candidate will have extensive experience in network troubleshooting, firewall deployment, and infrastructure monitoring while supporting a diverse set of clients in a fast-paced operational environment.

Key Responsibilities:
  • Provide L3 network support for troubleshooting issues related to routing, switching, and firewall configurations across multiple client environments.
  • Remotely access devices at various client locations to perform diagnostics, troubleshooting, and resolution of network-related issues.
  • Collaborate with NOC, SOC, and Help Desk teams to resolve escalated tickets within SLAs while ensuring proper documentation and ticket updates.
  • Monitor network traffic, identify bottlenecks, and proactively resolve network issues.
Required Skills and Qualifications:
  • 9+ years of experience in network support, with L3-level expertise in troubleshooting complex network issues in a 24x7 NOC, SOC, and Help Desk environment.
  • Extensive experience with networking technologies including routing, switching, and firewall management.
  • Hands-on experience with Juniper, HP Aruba, Cisco Meraki, Palo Alto, Fortinet, and WatchGuard firewalls and devices.
  • Strong knowledge of SD-WAN technologies and the configuration of cloud-managed network devices.
  • Experience working with Azure and AWS network configurations is a plus.
  • Proficient in network monitoring tools and diagnostic utilities.
  • Ability to remotely manage and configure devices across a wide range of makes and models.
  • Strong troubleshooting skills with the ability to work under pressure in a fast-paced environment.
  • Excellent communication skills to interact with clients and document technical processes clearly and concisely.
Benefits:
  • Join a 24x7 NOC, SOC, and Help Desk team working with cutting-edge technologies.
  • Opportunity to work with diverse client environments across different network devices and architectures.
  • A competitive salary and benefits package.

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