Customer Service Ambassador

24 hours ago


India Alive Wellness Clinics Full time

Alive Wellness Clinics

We are seeking a highly motivated and skilled Customer Service Ambassador to join our team at Alive Wellness Clinics. This role is responsible for delivering exceptional customer experiences, ensuring seamless communication with clients, and promoting the clinic's services.

The ideal candidate will possess strong interpersonal skills, be able to work effectively in a fast-paced environment, and have a passion for providing outstanding customer service. In return, you will enjoy a competitive salary of $45,000 - $60,000 per year, depending on experience.

Key Responsibilities:

  • Sales and Outreach: Generate sales leads by actively engaging with potential customers, identifying their needs, and providing tailored solutions that meet their expectations.
  • Customer Engagement: Build and maintain strong relationships with existing customers through effective communication, ensuring their queries are resolved promptly and efficiently.
  • Service Delivery: Collaborate with internal teams to deliver high-quality services, ensuring timely completion and exceeding customer expectations.
  • Knowledge and Skills: Stay up-to-date with industry trends, best practices, and new technologies to enhance your skills and provide expert advice to customers.

Requirements:

  • Education: High school diploma or equivalent is required; a Bachelor's degree in a related field is preferred.
  • Experience: A minimum of 1-2 years of experience in customer-facing roles, preferably in the healthcare or wellness industry.
  • Skills: Excellent communication and interpersonal skills, proficiency in CRM tools, and a strong understanding of sales principles and strategies.


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