Cloud Operations Business Analyst

A critical role is available for a seasoned Business Analyst with expertise in cloud operations and data platform engineering. The ideal candidate will have a proven track record of analyzing workflows, developing KPIs, and supporting cross-functional initiatives.

• Analyze EDP platform workflows to identify optimization opportunities
• Develop comprehensive performance dashboards for platform monitoring and decision-making
• Support the Enterprise Data Council with data-driven insights for strategic direction and product management
• Document and standardize operational procedures across EDP Architecture, Platform Engineering, and Data Engineering teams
• Contribute to lifecycle management of IT platform products (Databricks, AWS services, Ataccama)

• Execute cloud cost optimization initiatives with focus on anomaly detection and cost avoidance strategies
• Maintain sophisticated cost models and estimation frameworks for infrastructure services and resiliency capabilities
• Support Reserved Instances (RI) and Savings Plans (SP) optimization to achieve annual 10% cost savings target
• Generate strategic cost reporting and variance analysis for leadership and vendor management
• Contribute to pricing models for resiliency capabilities and disaster recovery implementations

• Monitor platform utilization, performance metrics, and operational health across EDP services
• Support L1/L2 operational activities for EDP Vanguard (Operations & Support Team)
• Assist with capacity planning, resource allocation, and infrastructure automation initiatives
• Contribute to resiliency implementation planning, specifically for Nuclear critical pipelines
• Support RTO/RPO analysis and disaster recovery cost modeling
• Participate in Infrastructure as Code (IaC) and CI/CD pipeline analytics

• Bachelor's degree in Business Analytics, Data Science, Information Systems, or related technical field
• 3-5 years of progressive experience in data analysis, business intelligence, and cloud operations
• Advanced proficiency in SQL, Python, or R for complex data analysis and automation
• Hands-on experience with AWS cloud platform and FinOps practices
• Strong analytical problem-solving skills with attention to detail
• Excellent communication skills for cross-functional collaboration
• Experience with data visualization and reporting tools (PowerBI, Quicksight, or similar)
• Understanding of infrastructure monitoring and cost optimization principles

• Direct experience with big data analytics platforms
• Knowledge of cloud cost management tools and advanced FinOps methodologies
• Experience with utilities or energy industry data and operations
• Familiarity with ITIL, process improvement frameworks, or operational excellence practices
• AWS certifications (Cloud Practitioner, Solutions Architect, or FinOps Certified)
• Experience with Infrastructure as Code (IaC) and CI/CD pipeline analytics
• Understanding of disaster recovery planning and resiliency architecture

• Reports to Technology Leadership team
• Works closely with Vanguard (Operations & Support), Platform Engineering, Data Engineering, and Architecture teams
• Interfaces with Enterprise Data Council for strategic reporting and insights
• Collaborates with vendor management for AWS, Databricks, and other technology providers
• Supports cross-functional initiatives with IT parties and external consultants

This role requires a strong understanding of cloud operations, data platform engineering, and financial analytics. The ideal candidate will be able to analyze complex workflows, develop strategic plans, and support cross-functional initiatives.