Cloud Application Support Specialist

3 days ago

Mumbai, Maharashtra, India beBeeEngineer Full time ₹ 20,00,000 - ₹ 25,00,000

Job Title:

Cloud Engineer with AWS Expertise Wanted.

About the Role:

We are seeking an experienced cloud engineer who has hands-on expertise in supporting applications hosted on Amazon Web Services (AWS).

Key Responsibilities:

  • Provide advanced technical support for cloud applications hosted on AWS.
  • Diagnose and resolve issues in applications built using Node.js, Python (Django), React, MongoDB, and PostgreSQL.
  • Troubleshoot RESTful API issues and monitor system performance.
  • Work closely with development, QA, and DevOps teams to identify and resolve application bugs and incidents.
  • Maintain and update support documentation and troubleshooting guides.
  • Implement monitoring, alerting, and incident management best practices.
  • Participate in on-call rotation for high-priority production support.

Required Skills:

  • Bachelor's degree in Computer Science or related field.
  • 5+ years of experience in cloud support and troubleshooting.
  • Strong knowledge of AWS services (EC2, S3, Lambda, CloudWatch, API Gateway).
  • Proficiency in debugging applications using Python, Django, Node.js, React.
  • Deep understanding of MongoDB and PostgreSQL.
  • Solid experience with RESTful APIs and API-level issue resolution.
  • Familiarity with DevOps practices and CI/CD pipelines.
  • Version control knowledge using Git.
  • Strong database troubleshooting expertise.
  • Excellent communication and cross-team collaboration skills.

Preferred Qualifications:

  • AWS certification (Developer or Solutions Architect preferred).
  • Experience with Docker and Kubernetes.
  • Exposure to open-source application hosting and support.
  • Knowledge of cloud application security best practices.
  • Familiarity with performance monitoring tools like Sentry, Datadog, or New Relic.

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