Senior Hospitality Executive

2 weeks ago

Igatpuri, Maharashtra, India beBeeGeneral Full time ₹ 10,00,000 - ₹ 16,00,000
Executive Hotel Director JobJob Overview:

We are seeking an accomplished Executive Hotel Director to oversee the strategic management of our upscale hotel. The ideal candidate will be a hospitality professional with extensive experience in managing premium properties, preferably with involvement in pre-opening projects.

Key Responsibilities:
  • Strategic Leadership:
    • Lead the hotel's overall operations, ensuring seamless coordination between departments.
    • Develop and execute business strategies aligned with the hotel's vision, brand standards, and financial goals.
    • Establish and monitor key performance indicators (KPIs) to maintain high standards of service delivery and operational efficiency.
  • Pre-Opening Experience (Preferred):
    • Oversee or support the pre-opening activities of new hotel projects, including infrastructure readiness, licensing, vendor onboarding, and system implementation.
    • Collaborate with architects, designers, contractors, and consultants to ensure timely completion and operational readiness.
    • Develop pre-opening budgets, staff deployment plans, procurement schedules, and brand-compliant standard operating procedures (SOPs).
  • Government Liaison & Compliance:
    • Serve as the primary liaison with local, municipal, and state authorities to facilitate timely approvals, renewals, and statutory clearances.
    • Ensure strict adherence to all applicable laws and regulations including health, fire, safety, pollution control, excise, and employment standards.
    • Maintain strong relationships with government and regulatory bodies, fostering goodwill and proactive compliance.
  • Financial Oversight:
    • Prepare and manage the annual operating budget, ensuring profitability and efficient use of resources.
    • Analyse financial reports and implement corrective measures where necessary to achieve revenue and cost targets.
    • Oversee procurement, vendor management, and inventory controls to minimize wastage and optimize value.
  • Guest Experience & Brand Management:
    • Uphold and promote high standards of guest satisfaction, service excellence, and personalized experiences.
    • Monitor guest feedback, online reputation, and implement service recovery protocols where necessary.
    • Ensure the property maintains brand integrity and complies with brand standards and audit requirements.
  • Human Resource Management:
    • Lead recruitment, induction, and training of hotel staff in line with operational requirements and brand expectations.
    • Build a high-performance culture that emphasizes teamwork, accountability, service, and continuous development.
    • Implement performance management systems and ensure employee engagement and retention.

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