IT Operations Manager

17 hours ago


Kapurthala Town, Punjab, India beBeeInfrastructure Full time ₹ 1,04,000 - ₹ 1,30,878

Job Overview :

This is a key role within the organization, responsible for overseeing IT infrastructure and operations. The successful candidate will be able to manage the setup and maintenance of servers, routers, switches, firewalls, storage systems, and backup systems.

  • IT Infrastructure Management : This includes managing network security protocols, ensuring the integrity of data and maintaining disaster recovery procedures.
  • Network and System Oversight : This involves ensuring that all IT systems are running smoothly and efficiently.
  • User Access Oversight : This includes managing user access to computer systems and networks, as well as enforcing compliance with IT policies and procedures.
  • Active Directory Management : This involves creating, modifying, and deleting user accounts, groups, and other directory objects.

Key Responsibilities :

  • Overseeing the management of specific servers and networks to ensure uninterrupted operation.
  • Establishing new link connections and the requisite IT infrastructure at newly initiated project sites.
  • Ensuring data backup, access control, IT security, software licensing, and compliance with IM Policy and Central Guidelines to achieve 100% adherence.
  • Planning job responsibilities and delivering IT support services to users at project locations.
  • Managing IT budgeting (capital expenditures and revenue for hardware, software, administration, consumables, etc.), procurement processes, maintaining an efficient inventory, and engaging in discussions with the business regarding procurement needs.
  • Supervising daily operations to address escalations.
  • Tracking the progress of new implementations and reporting findings to the business and head office.
  • Monitoring incidents related to IT security.
  • Acting as the business liaison for IT requirements and discussions.
  • Overseeing e-waste management.
  • Managing the asset inventory.
  • Utilizing soft skills to effectively engage with user managers across various organizational levels.
  • Conducting inspections of the quality processes employed by IT implementation partners.
  • Facilitating IT audits.
  • Reviewing compliance with the IT Act (including electronic signatures, records, e-waste, etc.) and identifying any gaps.
  • Providing compliance reports to the head office in accordance with established procedures.
  • Overall management of the team.
  • Overseeing asset lifecycle management for both software and hardware.
  • Continuously offering feedback to enhance process efficiency.
  • Strategically planning for new requirements and the establishment of new locations.

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