Senior Call Center Operations Manager

Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build sustainable relationships and engage...

Opening for a Inbound call center. Male & Female both can apply. Salary - 11000 in hand fixed + Incentives. Location - New Town, Kolkata. Pay: ₹10,000.00 - ₹12,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental Pay: - Performance bonus **Education**: - Higher Secondary(12th Pass)...

Manage Ambulance Calls Maintain MIS for Call Log book filling Dispatch Ambulance Calls Coordination with Vendors for Vehicle availability Ensure the smooth operation Should be Proficient with MS Office Should be flexible with Work shifts and Age Limit 18 to 28 **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹11,000.00 - ₹17,000.00 per...

**Answering incoming calls**: They are responsible for answering incoming calls promptly and professionally, ensuring that customers receive the highest level of service. - **Resolving customer issues**: They also focus on identifying and resolving customer issues, using their knowledge and training to provide timely and effective solutions. - **Providing...

**Position Opening**: Call Centre Executive We are actively seeking a qualified individual to join our team as a Call Centre Executive with fluent English and International call centre experience, responsible for managing both inbound and outbound calls aligned with Australian timing. The role encompasses a dynamic mix of voice and non-voice tasks, making...

We Are Hiring For telecaller, **Responsibilities** **1) Inform potential clients about the company's products/services and special offers.** **2) Timely management of calls** **3) identify the needs and desires of clients, clarifying information whenever possible** **4) Responding to clients concern, grievance and ideas in a timely...

**Position Opening**: International Call Centre Executive - Australian Process We are actively seeking a qualified individual to join our team as a Call Centre Executive with fluent English and International call Centre experience, responsible for managing both inbound and outbound calls aligned with Australian timing. The role encompasses a dynamic mix of...

**Position Opening**: International Call Centre Executive We are actively seeking a qualified individual to join our team as a Call Centre Executive with fluent English and International call Centre experience and Australian process, responsible for managing both inbound and outbound calls aligned with Australian timing 3:30 AM IST. The role encompasses a...

**Roles and responsibilities**: - Conduct outbound calls for B2B Website and Digital Marketing sales. - NO TARGET. - Build and maintain strong client relationships through effective communication. - Analyze client requirements and propose tailored solutions. - Persuade clients to invest in company projects. - Maintain up-to-date service knowledge and...

We’re looking for a highly skilled call centre representative to join our team, managing a large volume of inbound and outbound calls. **Responsibilities** - Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately - Meet daily qualitative and...