Healthcare Operations Manager

4 hours ago

Amrāvati, Maharashtra, India beBeePatientCentric Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Job Description

Medanta Hospital, Noida seeks a dynamic professional to lead and manage Outpatient and Inpatient services with a focus on operational excellence and patient satisfaction.

The ideal candidate will formulate and implement standardized processes and procedures for Front Office, Admission, and Discharge operations with a proactive approach.

  • Ensure effective manpower planning and optimal deployment across all patient care areas.
  • Plan and coordinate for the future expansion and growth of the department.
  • Collaborate closely with clinical, diagnostic, and treatment teams to deliver a seamless and delightful patient experience.
  • Supervise front office operations and staffing on a daily basis.
  • Design, conduct, and coordinate training programs to upskill and engage the team.
  • Oversee departmental operations, including staffing levels, process and system evaluation, and continuous improvement initiatives.
  • Analyze and document operating procedures to identify opportunities and develop solutions for enhancing efficiency.

Key Skills and Qualifications

  • Educational Background: Master's/Bachelor's in Hospital Administration, Healthcare Management, Nursing, or related field, with 12+ years of experience (including leadership in patient care operations).
  • Operational Expertise: Strong experience in managing both Outpatient and Inpatient services, including admissions, discharge, and front office operations.
  • Leadership & People Management: Proven ability to lead large teams, ensure effective manpower planning, and drive training & development initiatives.
  • Patient-Centric Approach: Deep commitment to delivering seamless, efficient, and high-quality patient experiences across all touchpoints.
  • Strategic & Collaborative Mindset: Ability to plan for department growth, implement process improvements, and coordinate effectively with clinical, diagnostic, and support teams.
Benefits

This is an exciting opportunity for a motivated individual to join our organization and make a real difference in patient care. We offer a dynamic work environment, opportunities for professional growth and development, and a competitive compensation package.

Others

If you are a results-driven professional with a passion for delivering exceptional patient care, we encourage you to apply for this challenging and rewarding role.

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