Operations Manager
4 weeks ago
Job Title: Operations Manager
Job Summary:
We are seeking an experienced Operations Manager to join our team at ASSPL - Delhi - C76. The successful candidate will be responsible for leading a team of Area Managers, TL's, and other staff members in Outbound Operations. Key responsibilities include ensuring a safe work environment, strategic planning, and forecasting, as well as resolving problems and addressing staffing needs.
Key Responsibilities:
- Ensure a safe work environment for all associates
- Lead and supervise a team of Area Managers, TL's, and other staff members
- Responsible for the overall Safety, Quality, Productivity, and Delivery performance of Outbound Operations
- Strategic planning and forecasting; appraise performance; resolve problems; and address staffing needs
- Review the work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives
- Ensure Building health and inventory metrics with best in class quality metrics
- Ensure BM rates and OP2 throughput deliverables
- Interfacing well with other OM's and taking up cross-functionally the adoption of best practices
- Proactively identify and lead process improvement initiatives
- Learn and understand the system interventions for order processing and apprise teams down the line of new process implementation and control measures required
- Lead ART (Annual Sale) events from capacity planning perspective and prepare Man, Material, Machine in its perspectives
- Carry out machine (resources) planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams
- Ensure best practices in people management and accountable for FC's compliance, Connections, and scorecards
- Manage People and team development
- Understand Flex levers, take up new Amazon technicalities associated with the role's requirements, and Amazon ERP systems
- Create leaders and talent pipeline. Good stakeholder management and project management skills
- Do cross-functional and cross-mile interfacing and take up for the best practices and initiatives
Basic Qualifications:
- Bachelor's degree in business, engineering, operations, supply chain, transportation logistics
Preferred Qualifications:
- Engineering/NITEEE
- Masters in Management/Supply Chain
- Experience of handling a team of > 5-10 managers
- Experience preferably of >10 years
- Preferably manufacturing or Ecommerce background
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