IT Operations Manager

7 days ago


Gurgaon, Haryana, India Builder - What would you Build? Full time

About Us

At Builder.ai, we're on a mission to make app building accessible to everyone. Our team of experts is passionate about delivering innovative solutions that empower entrepreneurs, small businesses, and global brands to achieve their software goals.

We're proud to have been voted one of 2023's 'Most Innovative Companies in AI' by Fast Company and won Europas 2022 'Scaleup of the Year'. Our global team is diverse, collaborative, and exceptionally talented, and we're looking for a highly skilled and proactive IT Manager to lead and manage our IT and Platform Support operations across the Asia and Middle East regions.

Job Overview:

We're seeking a highly skilled and proactive IT Manager to lead and manage our IT and Platform Support operations across the Asia and Middle East regions. The ideal candidate will ensure the smooth functioning of our IT systems, platforms, and tools, driving business continuity and end-user satisfaction. This role involves managing regional platform support, overseeing IT operations, and implementing IT strategies that align with our global business goals.

Key Responsibilities:

  1. Manage IT infrastructure and systems across the Asia and Middle East regions.
  2. Lead a regional team in Platform Support, ensuring the availability, performance, and security of key business platforms and applications.
  3. Ensure timely resolution of IT service tickets through the company's Helpdesk and Support channels.
  4. Manage the procurement and maintenance of IT equipment, including hardware and software licensing.

Requirements:

  1. 5+ years of experience in IT management, platform support, or a related role, preferably within the Asia or Middle East regions.
  2. Strong technical knowledge of platform support, cloud infrastructure, and IT operations.
  3. Experience with Identity and Access Management (IAM), SSO, MDM (Hexnode), and automation tools for onboarding/offboarding.
  4. Familiarity with enterprise tools like ClickUp, Front, Slack, and other business-critical software.
  5. Strong knowledge of IT security best practices, compliance requirements, and regional data protection laws.
  6. Leadership experience with a demonstrated ability to manage regional teams and multi-location IT operations.
  7. Excellent problem-solving, project management, and cross-functional collaboration skills.

Benefits:

  1. Attractive quarterly OKR bonus plan or commission scheme dependant on your role
  2. Stock options in a $450 million funded Series D scale-up company
  3. Hybrid working
  4. 24 days annual leave + public holidays
  5. 2 x Builder family days each year
  6. Time off between Christmas and New Year
  7. Generous Referral Bonus scheme
  8. Fully funded Private Medical Insurance


  • Gurgaon, Haryana, India Wipro Digital Operations and Platforms Full time

    Job DescriptionWe are seeking a highly skilled Senior Operations Manager to lead our Voice Operations team in Gurgaon. The ideal candidate will have a strong background in team management, coaching, and development, with a proven track record of driving process excellence and improving service delivery.Key Responsibilities:Develop and implement process...


  • Gurgaon, Haryana, India Wipro Digital Operations and Platforms Full time

    Job Title: Senior Voice Operations ManagerWe are seeking a highly skilled Senior Voice Operations Manager to join our team at Wipro Digital Operations and Platforms.The ideal candidate will have a strong background in voice operations, team management, and people management, with a proven track record of delivering results in a fast-paced environment.Key...


  • Gurgaon, Haryana, India Wipro Digital Operations and Platforms Full time

    Job Title: Senior Voice Operations ManagerWe are seeking a highly skilled Senior Voice Operations Manager to join our team at Wipro Digital Operations and Platforms. As a key member of our operations team, you will be responsible for leading a team of voice operations professionals and ensuring the delivery of high-quality services to our clients.Key...

  • Team Lead

    3 weeks ago


    Gurgaon, Haryana, India Wipro Digital Operations and Platforms Full time

    Job Title: Team Manager - Voice OperationsWe are seeking an experienced Team Manager - Voice Operations to join our team at Wipro Digital Operations and Platforms.Job Summary:The Team Manager - Voice Operations will be responsible for leading a team of voice operations professionals, ensuring the delivery of high-quality services to our clients. The...

  • Team Lead

    3 weeks ago


    Gurgaon, Haryana, India Wipro Digital Operations and Platforms Full time

    Job Title: Team Manager - Voice OperationsWe are seeking an experienced Team Manager to lead our Voice Operations team in Gurgaon. The ideal candidate will have a strong background in team management, coaching, and development, with a proven track record of delivering high-quality results in a fast-paced environment.Key Responsibilities:Lead a team of...

  • Team Lead

    3 weeks ago


    Gurgaon, Haryana, India Wipro Digital Operations and Platforms Full time

    Job Title: Team Manager - VoiceWe are seeking an experienced Team Manager - Voice to join our team at Wipro Digital Operations and Platforms.Key Responsibilities:Lead a team of voice operations professionals to deliver high-quality services to our clients.Develop and implement process improvements to increase efficiency and productivity.Collaborate with...


  • Gurgaon, Haryana, India Valvoline Global Operations Full time

    About Valvoline Global OperationsValvoline Global Operations is a leading provider of innovative solutions for the automotive and industrial industries.We are committed to delivering high-quality products and services that meet the evolving needs of our customers.


  • Gurgaon, Haryana, India Valvoline Global Operations Full time

    Valvoline Global Operations: Digital Asset Administrative AssistantAbout Valvoline Global OperationsValvoline Global Operations is a leading provider of automotive and industrial solutions, with a rich history dating back to 1866. As an affiliate of Aramco, one of the world's largest integrated energy and chemicals companies, we continue to innovate and...


  • Gurgaon, Haryana, India Valvoline Global Operations Full time

    Valvoline Global Operations: Digital Asset Administrative AssistantAbout the RoleWe are seeking a highly organized and detail-oriented Digital Asset Administrative Assistant to join our team at Valvoline Global Operations. As a key member of our Digital Asset Management team, you will be responsible for overseeing the digital packaging asset journey, from...


  • Gurgaon, Haryana, India Valvoline Global Operations Full time

    Unlock Your Potential as a Digital Asset Administrative AssistantAre you a detail-oriented and organized individual with a passion for digital assets? Do you have excellent communication skills and a knack for problem-solving? We're seeking a highly motivated Digital Asset Administrative Assistant to join our team at Valvoline Global Operations.About the...


  • Gurgaon, Haryana, India Valvoline Global Operations Full time

    Unlock Your Potential as a Digital Asset Administrative AssistantAre you a detail-oriented and organized individual with a passion for digital assets? Do you have excellent communication skills and a knack for problem-solving? We're seeking a highly motivated and flexible Digital Asset Administrative Assistant to join our team at Valvoline Global...

  • Operations Manager

    3 weeks ago


    Gurgaon, Haryana, India ADCI - Haryana - D50 Full time

    About the RoleWe are seeking an experienced Operations Manager to lead our Alexa Shopping Operations team. As a key member of our global team, you will be responsible for providing strategic leadership and direction to drive operational excellence and business growth.Key ResponsibilitiesDevelop and implement operational strategies to improve efficiency,...

  • Operations Manager

    3 weeks ago


    Gurgaon, Haryana, India Prasuma Full time

    Job Title: Operations ManagerWe are seeking an experienced Operations Manager to join our team at Prasuma. The successful candidate will be responsible for overseeing the day-to-day operations of our business, ensuring that all processes are running smoothly and efficiently.Key Responsibilities:Demand Forecasting: Collaborate with the Sales Team to develop...

  • Operations Manager

    2 weeks ago


    Gurgaon, Haryana, India ASSPL - Haryana Full time

    About the RoleWe are seeking a highly skilled Operations Manager to join our GSF FC operations team at ASSPL - Haryana. As a key member of our team, you will be responsible for managing end-to-end operations for one large site or a combination of small sites, executing inbound and outbound operations, and meeting customer-facing metrics while maintaining...

  • Operations Manager

    2 weeks ago


    Gurgaon, Haryana, India ASSPL - Haryana Full time

    About the RoleWe are seeking a skilled Operations Manager to join our team at ASSPL - Haryana. As a key member of our GSF FC operations team, you will be responsible for managing end-to-end operations for our warehouse and distribution centers.Key ResponsibilitiesManage daily operations, including inbound and outbound logistics, to meet customer-facing...

  • Operational Manager

    3 days ago


    Gurgaon, Haryana, India IndiGo Full time

    Senior Manager Job DescriptionAs a Senior Manager at IndiGo, you will be responsible for overseeing daily operations and ensuring the smooth execution of flights. Your role will involve:Main ResponsibilitiesMonitoring flight schedules and ensuring timely departures and arrivals.Managing emergency response processes and procedures.Overseeing internal...

  • Operations Manager

    3 weeks ago


    Gurgaon, Haryana, India AHEAD Full time

    Job Title: Operations ManagerWe are seeking an experienced Operations Manager to oversee the infrastructure environment at AHEAD. This role is crucial for ensuring the optimal performance and reliability of our systems. The ideal candidate will have extensive experience in managing TechOps environments and possess strong leadership capabilities to drive the...

  • Operations Manager

    3 weeks ago


    Gurgaon, Haryana, India ASSPL - Delhi - C76 Full time

    Job Title: Operations ManagerA strategic and people leader, the Operations Manager of ASSPL - Delhi - C76 is empowered with complete operations responsibility for Outbound/FCD/Changeops or IB. She/he creates building-level cost efficiencies at a Six sigma level, coupled with driving Regional/National level key initiatives.Responsibilities:Ensure a safe work...

  • Operations Manager

    3 weeks ago


    Gurgaon, Haryana, India Delhivery Full time

    Job DescriptionAs a Station Manager at Delhivery, you will be responsible for the day-to-day operations at our Distribution Centers. This role requires strong leadership skills, attention to detail, and the ability to manage multiple tasks simultaneously.Key Responsibilities:Ensure smooth running of station operations for assigned area/cluster.Implement and...

  • Operations Manager

    3 weeks ago


    Gurgaon, Haryana, India Sago Full time

    Job Title: Operations ManagerAs a key member of the Sago team, the Operations Manager will play a crucial role in overseeing and managing projects from initiation to completion. This position requires strong organizational skills, excellent communication abilities, and a proactive approach to problem-solving.Key Responsibilities:Support the Senior Director...