Customer Service Representative

2 weeks ago


Vizag, Andhra Pradesh, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 12,00,000

We are looking for a dedicated professional to join our team as a Customer Service Representative.

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Job Description:

The ideal candidate will be responsible for providing exceptional customer support, ensuring customer satisfaction, and delivering outstanding results. This includes responding to customer inquiries, resolving issues in a timely manner, maintaining accurate records, and proactively engaging with customers to meet their needs.

This role requires strong communication skills, both written and verbal, as well as sales abilities and experience in identifying and pursuing potential new clients. The successful candidate will also possess proficiency in using customer service software and CRM tools, problem-solving skills, and the ability to work independently with high levels of empathy and dedication to improving customer experiences.

Required Skills and Qualifications:

  • Experience in customer support, customer satisfaction, and customer service
  • Strong communication skills, both written and verbal
  • Sales abilities and experience in identifying and engaging potential customers
  • Proficiency in using customer service software and CRM tools
  • Problem-solving skills and the ability to work independently
  • High level of empathy and dedication to improving customer experiences

Benefits:

This is a full-time remote role that offers a dynamic and supportive work environment. The ideal candidate will be passionate about delivering exceptional customer experiences and contribute to the growth and success of our organization.

About Us:

We are a forward-thinking company that values innovation, collaboration, and achieving measurable results. Our mission is to make technology work for businesses by combining creativity, strategy, and technical expertise to deliver impactful digital solutions.



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