Digital Governance Expert

As a Digital Governance Specialist, you will play a key role in maintaining the digital asset/channel governance registry and collaborating with compliance/risk functions to identify and report on deviations. You will contribute to engaging Digital Governance Champions and engage and collaborate with Business partners to support implementation of governance requirements.

• Maintain the digital asset/channel governance registry ensuring business ownership and accountability for each digital asset/channel whilst maintenance through the lifecycle including effective change management; create transparency by building oversight on existing digital assets/channels.
• Collaborate with compliance/risks functions (like Patient Safety, Ethics, Risk & Compliance, Legal, Legal Brand Protection, Data Privacy & Artificial Intelligence, Information Security & Compliance, Regulatory Affairs, Quality) to identify and report on deviations (incl. recommended actions) and implement corrective and preventive actions for remediation.
• Contribute to engaging Digital Governance Champions to support their business functions to ensure governance while also helping to manage the network of Digital Governance Champions assisting them in their oversight and activities.
• Engage and collaborate with Business, partnering with stakeholders to support implementation of governance requirements and enable business digital engagement initiatives in a compliant manner.
• Maintain effective communication channels to optimize the interface between global and local teams to raise awareness on digital governance its related effective implementation.
• Support in audits / inspections and remediation of findings (constant readiness). Analyze inspection and audit outcomes on global and country level and ensure global oversight for critical findings.
• Lead or participate in cross-functional collaborations at an enterprise level for strategizing and planning quality enhancement projects related to Digital Governance activities and provide ongoing project support and guidance to global teams, regions and countries.
• Collaborate as an individual contributor to support the definition of standards and processes required for digital assets/channels portfolio - governance, risk & compliance (governance master process).
• Lead and drive the risk identification and assessment for Novartis digital engagement activities that need governance oversight to follow the regulatory requirements and all applicable Novartis policies, procedures, standards and guidelines to maintain compliance throughout their life cycle.
• Implement end-to-end process view for digital asset/channel portfolio and identify gaps and areas for improvement/simplification (control framework & control ownership).
• Work with compliance/risks functions (like Patient Safety, Ethics, Risk & Compliance, Legal, Legal Brand Protection, Data Privacy & Artificial Intelligence, Information Security & Compliance, Regulatory Affairs, Quality) at an Enterprise level in support of digital engagement projects to unblock problem statements and accelerate time to market speed.
• Engage key stakeholders to seek feedback to support the continuous improvement of the governance end-to-end process (operational excellence) through applying by-design principles, lean management approaches and automation efforts for best-in-class operational excellence.
• Implement end-to-end governance process in a fast changing and growing landscape of digital assets / channels / platforms / technologies.
• Support translation of business needs to digital governance requirements; support maximizing business value through enabling risk-based governance and addressing bottlenecks.
• Leverage and translate learnings for supporting our business functions through awareness & trainings.
• Collaborate with key stakeholders to evaluate, understand and support projects to unlock digital activities and innovation within the business.