Retail Training and Development Manager

2 weeks ago


Rajahmundry, Andhra Pradesh, India beBeeRegionalTrainer Full time ₹ 10,00,000 - ₹ 15,00,000

Role Overview

We are seeking an experienced Training Professional to join our team as a Regional Trainer. As a key member of our retail training team, you will be responsible for delivering high-quality training programs to store teams across a specific region.

Main Responsibilities:

  • Develop and implement engaging training workshops for store teams on customer service, product knowledge, and sales techniques.
  • Collaborate with Store Managers and Store Champions to onboard new hires and support leadership development.
  • Monitor training effectiveness using key performance indicators (KPIs) such as net promoter score (NPS), conversion rates, and customer feedback.
  • Conduct regular store visits and training audits to ensure consistency and adherence to company standards.

About the Role

This is a fantastic opportunity for a skilled trainer to make a real impact in our retail business. You will work closely with our store teams to develop their skills and knowledge, ensuring they have the tools and confidence to deliver exceptional customer experiences.

Requirements

  • At least 5 years of experience in retail training, sales training, or customer experience coaching.
  • Deep knowledge of customer service, sales psychology, and product positioning.
  • Strong ability to deliver engaging, hands-on training sessions.
  • Passion for developing frontline employees and motivating store teams.
  • Excellent communication and interpersonal skills.
  • Ability to travel to multiple stores within the assigned region.

What We Offer

In return for your expertise and dedication, we offer a competitive salary package, opportunities for career growth and development, and a dynamic work environment that values innovation and teamwork.



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