Senior Technical Support Professional

1 day ago


Tiruchi, Tamil Nadu, India beBeeCertificate Full time US$ 70,000 - US$ 1,50,000

Job Summary

We are seeking a highly skilled Senior Technical Support Engineer to provide technical expertise and support to customers.

About the Role

The successful candidate will be responsible for driving issue resolution, collaborating with cross-functional teams, and leveraging their strong technical background in Linux, Windows Server, Networking, Security, and Certificate Management platforms to address complex customer issues.

Key Responsibilities:

  • Provide technical support to customers through various communication channels.
  • Collaborate with internal teams to drive issue resolution and ensure customer satisfaction.
  • Leverage technical expertise to develop solutions and recommendations for complex customer issues.
  • Maintain up-to-date knowledge of industry trends, technologies, and best practices.

Requirements

To be successful in this role, you will need:

  • A strong technical background in Linux, Windows Server, Networking, Security, and Certificate Management platforms.
  • Excellent problem-solving and analytical skills.
  • Effective communication and collaboration skills.
  • The ability to work in a fast-paced environment and adapt to changing priorities.

What We Offer

In return for your hard work and dedication, we offer a competitive compensation package, opportunities for professional growth and development, and a dynamic work environment that values innovation and teamwork.



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