
Expert Academic Guidance
1 week ago
Academic Guidance Expert
About the Role:
We are seeking an exceptional Academic Guidance Expert to guide prospective learners and their families through our upskilling offerings.
Key Responsibilities:
- Counselling: Conduct personalized counselling sessions for prospective learners, detailing available upskill courses, certification paths, eligibility, curriculum benefits, tools taught, and expected career outcomes.
- Lead Management & Conversion: Manage and nurture inbound leads via phone, email, messaging apps, and in-person consultations, using consultative, student-first counselling paired with soft closing techniques to meet enrolment targets.
- Enrolment Goal Fulfilment: Meet monthly and quarterly enrolment targets while maintaining high standards of transparent and ethical counselling.
- CRM & Reporting: Accurately document all lead interactions, updating CRM records, lead status, followup plans, and outcome updates, generating clear reports to support tracking of lead conversion rates and counselling effectiveness.
Candidate Requirements:
- Bachelor's degree in any discipline from a recognized institution.
- Exceptional verbal and written communication skills in English and Malayalam.
- Empathetic, persuasive, and student-oriented counselling approach with strong interpersonal sensitivity.
- Comfortable in a target-driven environment with an emphasis on process compliance and detail.
- Freshers welcome; prior experience in academic counselling, admissions, telesales, or customer-facing roles advantageous.
About This Opportunity:
This is a unique chance to empower individuals with the knowledge and skills needed to succeed in today's fast-paced world.
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