Customer Program Delivery Manager

21 hours ago


Gurgaon, Haryana, India Sprinklr Full time
About the Role:

Sprinklr is a leading enterprise software company that empowers organizations to deliver exceptional customer experiences. As a Customer Program Delivery Manager, you will be responsible for overseeing the end-to-end delivery of projects, ensuring timelines, budgets, and quality standards are met.

You will champion the needs of customers, track their utilization and value derived from Sprinklr solutions, and act as a liaison between customers and the R&D team. Your primary goal will be to establish and maintain program governance frameworks, including regular status updates, risk management, and issue resolution processes.

This role requires strong leadership skills, with experience managing and developing high-performing teams. You should have excellent communication and interpersonal skills, with the ability to influence and build relationships with senior executives.

We offer a competitive salary of $120,000 - $180,000 per year, depending on experience, and a range of benefits, including comprehensive health plans, leading well-being programs, and financial protection for you and your family.



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