Senior System Support Specialist

17 hours ago

Thoothukudi, Tamil Nadu, India beBeeSystemAdministrator Full time ₹ 17,50,000 - ₹ 22,50,000

**System Administrator Role Overview**: We are seeking a skilled and experienced System Administrator to join our team. As a System Administrator, you will be responsible for ensuring the smooth operation of our systems and infrastructure.

The ideal candidate will have a strong background in system administration, including experience with monitoring tools, scripting languages, and operating systems. They will also have excellent communication skills, both written and verbal, and be able to effectively communicate with both technical and non-technical stakeholders.

Responsibilities:

  • Monitor the infrastructure – CPU, Memory, Hard disk size, Log size and other vital server parameters on a regular schedule.
  • Report the details of any performance issues on the Servers to the appropriate teams if beyond thresholds.
  • Monitor the scheduled task on the system and ensure that the task has been successfully completed.
  • If there are any failures in the tasks, rerun the task.
  • Report any technical errors to the L2 / L3 teams for resolution.
  • Monitor the Email, Teams channel and Ticketing system for new items/tickets.
  • Update the items / tickets with appropriate initial response.
  • Gather more details from business/end user / other teams if required on the ticket.
  • Reproduce the issue in the testing environment and provide inputs to the L2 team member
  • Validate the issue fixes in the internal testing environment based on the customer inputs given (issue raised)

**Required Skills and Qualifications**:

To be successful in this role, you will need to have:

  • A minimum of 5 years of experience in system administration.
  • Strong knowledge of monitoring tools, scripting languages, and operating systems.
  • Excellent communication skills, both written and verbal.
  • Ability to work effectively in a team environment.
  • Strong problem-solving skills and ability to troubleshoot complex technical issues.

**Benefits**: This is an exciting opportunity to join a dynamic team and contribute to the success of our organization. As a System Administrator, you will have the opportunity to work on a variety of projects and develop your skills and expertise.

**Others**: If you are a motivated and detail-oriented individual who is passionate about system administration, we encourage you to apply for this exciting opportunity.

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