Associate Client Service- Bilingual English/ Korean

5 days ago


Mumbai, Maharashtra, India Guidepoint Full time
About Guidepoint

Guidepoint is a leading research enablement platform that empowers our clients' decision-making process. Our innovative technology, real-time data, and hard-to-source expertise help our clients turn answers into action.

Job Summary

We are seeking a highly motivated and detail-oriented Associate to join our Client Service team. As an Associate, you will play a vital role in delivering Guidepoint's services to our clients around the world.

Key Responsibilities
  • Review and analyze client research requests to identify the most relevant subject matter experts across geographies, industries, and topics.
  • Utilize the phone, LinkedIn, and outreach to recruit new Advisors to join the Guidepoint network by effectively communicating why their expertise is a good match for the specific project.
  • Screen experts for their suitability for specific client projects and create professional profiles for client consideration.
  • Operate with a teamwork mentality that leads to building and maintaining strong relationships with other Guidepoint employees, offices, and Advisors.
Requirements
  • Bachelor's degree and strong academic record required.
  • Fluency in English and Korean (TOPIK Level 6).
  • Outgoing personality with the ability to speak with people at all professional levels.
  • Intellectual curiosity and desire to learn.
  • Excellent written and verbal communication skills.
  • Effective time management and organizational skills.
  • Demonstrated ability to work both individually and as part of a team.
  • Ability to work in a fast-paced entrepreneurial environment.
What We Offer
  • Competitive compensation.
  • Employee medical coverage.
  • Central office location.
  • Entrepreneurial environment, autonomy, and fast decisions.
  • Casual work environment.

We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.



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