Hospitality Manager

4 weeks ago


Bengaluru, Karnataka, India Citadel Sarovar Portico Race Course Bengaluru Full time

Citadel Sarovar Portico Race Course Bengaluru is a renowned hospitality chain operating in the vibrant industry.

Job Overview

We are seeking a highly motivated individual for a full-time role in our Food & Beverage Service team. This position is ideal for individuals with a strong background in restaurant management, banquet operations, and customer service.


Qualifications and Skills


  • Proven experience in restaurant management, ensuring seamless daily operations and exceptional customer satisfaction.
  • Extensive knowledge of banquet operations, including event setup, coordination, and execution.
  • Outstanding customer service skills, with a focus on delivering high-quality dining experiences.
  • Strong communication and interpersonal skills, capable of engaging with a diverse clientele.
  • Ability to multitask and perform efficiently in a fast-paced environment.
  • Bachelor's degree or equivalent in hospitality management or a related field is preferred.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.
  • Keen attention to detail and proactive problem-solving abilities.

Roles and Responsibilities


  • Oversee daily operations of the restaurant and banquet services to ensure high standards of service.
  • Coordinate with the kitchen team to ensure timely and accurate food delivery to guests.
  • Manage banquet events, from planning to execution, ensuring client satisfaction and smooth operations.
  • Provide exceptional customer service, addressing guest concerns and ensuring a welcoming atmosphere.
  • Train and mentor the F&B staff, fostering a positive work environment and encouraging professional growth.
  • Monitor inventory levels and place orders as needed, ensuring all F&B supplies are adequately stocked.
  • Assist in developing and implementing promotional activities to drive sales and enhance guest experiences.
  • Ensure compliance with health, safety, and hygiene standards in all F&B operations.

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