Hospitality Manager
4 weeks ago
Citadel Sarovar Portico Race Course Bengaluru is a renowned hospitality chain operating in the vibrant industry.
Job Overview
We are seeking a highly motivated individual for a full-time role in our Food & Beverage Service team. This position is ideal for individuals with a strong background in restaurant management, banquet operations, and customer service.
Qualifications and Skills
- Proven experience in restaurant management, ensuring seamless daily operations and exceptional customer satisfaction.
- Extensive knowledge of banquet operations, including event setup, coordination, and execution.
- Outstanding customer service skills, with a focus on delivering high-quality dining experiences.
- Strong communication and interpersonal skills, capable of engaging with a diverse clientele.
- Ability to multitask and perform efficiently in a fast-paced environment.
- Bachelor's degree or equivalent in hospitality management or a related field is preferred.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- Keen attention to detail and proactive problem-solving abilities.
Roles and Responsibilities
- Oversee daily operations of the restaurant and banquet services to ensure high standards of service.
- Coordinate with the kitchen team to ensure timely and accurate food delivery to guests.
- Manage banquet events, from planning to execution, ensuring client satisfaction and smooth operations.
- Provide exceptional customer service, addressing guest concerns and ensuring a welcoming atmosphere.
- Train and mentor the F&B staff, fostering a positive work environment and encouraging professional growth.
- Monitor inventory levels and place orders as needed, ensuring all F&B supplies are adequately stocked.
- Assist in developing and implementing promotional activities to drive sales and enhance guest experiences.
- Ensure compliance with health, safety, and hygiene standards in all F&B operations.
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