
Leading Food Service Operations Manager
13 hours ago
This is an exciting role for a Senior Hospitality Manager to oversee the production and presentation of food items, ensuring they meet high standards of safety and hygiene.
The ideal candidate will have excellent business acumen, strong financial skills, and a commitment to quality. They will be responsible for managing on-site teams, implementing HR processes, and ensuring client satisfaction.
Main Responsibilities:- Ensure adherence to safety and hygiene policies at all times.
- Manage ingredient quality and training for receiving area staff.
- Maintain records of hygiene-related procedures, initiatives, and incidents.
- Collaborate with other teams to implement policies and processes.
- Communicate hazards to concerned departments in a timely manner.
- Deliver services as per client agreements.
- Manage menu recipes rotation for breakfast, lunch, snacks, dinner, and special events.
- Develop new menus and promote existing ones through various channels.
- Taste food before service begins.
- Plan pre-preparation areas to ensure efficient processing according to recipes.
- Maintain quality, cost, presentation, and flavor standards.
- Develop and promote service excellence, retail offers, and value-added offers to drive organic growth.
- Analyze reports to sustain and build site profitability.
- Accurately control, handover, and deposit cash.
- Raise and deliver invoices to clients as per schedule.
- Manage on-site teams including cooks, MPWs, stewards, cashiers, and stores assistants.
- Implement HR processes and staff welfare activities.
- Stay in close communication with clients regarding services, additional business, new initiatives, and hygiene.
- Ensure 100% client retention.
- Minimize wastage and recycle excess ingredients in accordance with highest hygiene standards.
- Coordinate with other departments to ensure legal compliance is met.
- Ensure systems and processes are implemented and followed as per company policy.
- Document and display work processes.
- Monitor daily raw material indent.
Qualifications:
- IHM pass out with 10 years of work experience.
Required Skills:
- Strong business acumen.
- Commitment to quality.
- Strong financial and budgeting skills.
- Sound written and verbal communication.
- Well-groomed and able to represent the organization professionally.
- Strong interpersonal skills and customer focus.
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