
Insurance Operations Professional
1 week ago
- Deliver accurate and streamlined administrative services, including data entry and quality control.
- Execute submission logging duties with precision and participate in achieving a seamless month-end close process.
- Manage policy data, implement robust quality controls, and foster collaboration across teams.
- Process daily transactions according to targets set by the process and exhibit effective change management skills.
- Follow all organizational policies and participate in divisional and organizational activities and initiatives.
- Ensure timely weekly and monthly reporting and liaison with other departments as necessary.
- Engage in process-oriented and personal skill enhancement trainings and stay informed about industry updates.
- Accurate Data Entry: Understand customer requests and input accurate information into relevant IT/support systems.
- Ownership and Collaboration: Take full ownership of deliverables and collaborate effectively with the team to achieve collective targets.
- Effective Communication: Correspond with customers in a clear and concise manner to ensure mutual understanding.
- Proactive Workflow Management: Proactively manage daily, weekly, and monthly workflows to meet key performance indicators and service standards.
- Educational Qualification: Graduation in any discipline.
- Previous work experience in the relevant industry is not mandatory.
- Moderate to Excellent Computer skills; ability to work in MS Office systems is an added advantage.
- Good analytical skills, decision making, attention to detail, and business process orientation are essential.
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