Client Relationship Manager

6 hours ago

Gurgaon, Haryana, India beBeeCustomerRelationship Full time ₹ 8,00,000 - ₹ 12,00,000
Job Overview

About the Role:

  • We seek a skilled professional to manage client relationships from booking to possession.
  • This position involves handling payment schedules, agreements, and builder coordination for seamless execution.
  • The ideal candidate will be responsible for addressing client queries and ensuring smooth documentation processes.
  • Maintaining accurate records in CRM systems is also an essential part of this role.

Necessary Qualifications:

  • A graduate with 1-3 years of experience in customer service CRM.
  • Strong communication and organizational skills are mandatory for success in this position.
  • Familiarity with real estate processes will be advantageous.

Key Responsibilities:

  1. Coordinate client interactions and hand-holding throughout the project lifecycle.

  2. Analyze and resolve payment-related issues in collaboration with clients and builders.

  3. Manage and maintain accurate records of client communications and transactions within the CRM system.

  4. Identify and address potential issues or concerns that may impact the project timeline or budget.

What We Offer:

We provide a dynamic work environment where professionals can grow and develop their skills. Our team is committed to excellence and innovation, and we're looking for like-minded individuals who share our passion for delivering exceptional results.

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