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Client Relationship Manager
2 weeks ago
About the Role
The Client Serving Specialist will play a crucial role in ensuring client satisfaction and managing relationships. This position requires a proactive approach to problem-solving and a strong focus on delivering results.
Responsibilities
- Manage client accounts and serve as the primary point of contact.
- Develop and maintain strong relationships with clients.
- Identify client needs and provide tailored solutions.
- Collaborate with internal teams to ensure client objectives are met.
- Monitor client satisfaction and address any issues promptly.
Qualifications
- Bachelor's degree in Business Administration or related field.
- Proven experience in client service or account management.
Required Skills
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite.
Preferred Skills
- Experience with CRM software.
- Knowledge of industry trends and best practices.