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Client Relationship Manager

3 weeks ago

Gurgaon, Haryana, India Placement Hub Full time ₹ 50,000 - ₹ 60,000 per year

We are looking for a CRM Profile in Facility Management Service Industry...

Experience: 5+ Yrs

Salary: UP TO 60K

Location: Sector 74A, Gurgaon

Responsibilities:

  • Improved Customer Satisfaction: Track and manage service requests, respond promptly, and build better long-term relationships with clients by understanding their needs and preferences.
  • Enhanced Operational Efficiency: Centralize work orders, schedule maintenance, and track assets, leading to optimized resource allocation and increased team productivity.
  • Better Internal Communication: Facilitate data sharing across departments, allowing teams to collaborate more effectively and work towards common goals.
  • Maximized Business Performance: Identify upsell and cross-sell opportunities by analyzing customer data, patterns, and purchase history.
  • Centralized Data Management: Maintain accurate records, documents, and audit trails, ensuring compliance with regulations and providing essential information for decision-making.
  • Asset Lifecycle Management: Track the depreciation, maintenance history, and lifecycle of equipment and other assets, which helps reduce costs and extend their lifespan.

Job Type: Full-time

Pay: ₹50, ₹60,000.00 per month

Work Location: In person

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