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Client Relationship Manager
2 weeks ago
We are looking for a CRM Profile in Facility Management Service Industry...
Experience: 5+ Yrs
Salary: UP TO 60K
Location: Sector 74A, Gurgaon
Responsibilities:
- Improved Customer Satisfaction: Track and manage service requests, respond promptly, and build better long-term relationships with clients by understanding their needs and preferences.
- Enhanced Operational Efficiency: Centralize work orders, schedule maintenance, and track assets, leading to optimized resource allocation and increased team productivity.
- Better Internal Communication: Facilitate data sharing across departments, allowing teams to collaborate more effectively and work towards common goals.
- Maximized Business Performance: Identify upsell and cross-sell opportunities by analyzing customer data, patterns, and purchase history.
- Centralized Data Management: Maintain accurate records, documents, and audit trails, ensuring compliance with regulations and providing essential information for decision-making.
- Asset Lifecycle Management: Track the depreciation, maintenance history, and lifecycle of equipment and other assets, which helps reduce costs and extend their lifespan.
Job Type: Full-time
Pay: ₹50, ₹60,000.00 per month
Work Location: In person
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