IT Support Specialist

2 days ago


Hyderabad, Telangana, India JAGGAER Full time
About the Role

We are seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our global users.

The ideal candidate will have excellent communication skills, be able to work independently, and possess a strong understanding of computer systems and software applications.

Job Responsibilities:
  • Provide prompt and professional technical support to internal users via phone, email, or chat.
  • Analyze and resolve routine technical issues related to hardware, software, and network connectivity.
  • Perform Level 1 administration tasks on supported end-user applications and tools.
  • Maintain accurate records of all incidents, including description, cause, and resolution.
Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Minimum 1 year of experience in a help desk or technical support role.
  • Excellent written and verbal communication skills.
  • Strong analytical and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
What We Offer:
  • A competitive salary of $65,000 - $85,000 per annum, based on experience.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Ongoing training and development opportunities to enhance your skills and career growth.
  • A collaborative and dynamic work environment with a team of experienced professionals.
Our Company Culture:

We value diversity, equity, and inclusion in our workplace. Our company is committed to providing equal employment opportunities for all employees and job applicants. We do not discriminate based on race, ethnicity, ancestry, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military, or veteran status, mental or physical disability, or other applicable legally protected characteristics.



  • Hyderabad, Telangana, India Spruce IT Pvt. Ltd. Full time

    About the RoleAs a Technical Support Specialist Lead at Spruce IT Pvt. Ltd., you will be responsible for performing basic troubleshooting of operating systems, cloud environments, and databases.You will apply critical thinking and follow standard operating procedures (SOPs) and knowledge base (KB) articles for issue resolution.In this role, you will escalate...


  • Hyderabad, Telangana, India Support Revolution Full time

    **About Support Revolution**We are a high-growth organisation with a unique twist. Our mission is to cut our customers' Oracle and SAP maintenance costs in half, while providing a better quality of service and freeing them from the mandatory upgrade cycle.We believe that organisations are being held hostage by Oracle and SAP; paying too much for software...


  • Hyderabad, Telangana, India Support Revolution Full time

    Job OverviewWe are seeking a highly skilled Cybersecurity Systems Specialist to join our Infrastructure Services team.


  • Hyderabad, Telangana, India Support Revolution Full time

    About the RoleWe are seeking a highly skilled Enterprise Security Operations Specialist to join our Infrastructure Services team. Based in Hyderabad, India, this role will involve creating, managing, and maintaining systems for our customers, as well as managing cyber security processes internally and externally.Key ResponsibilitiesProviding system...


  • Hyderabad, Telangana, India Spruce IT Pvt. Ltd. Full time

    Technical Support & Incident ManagementWe are seeking a skilled Cloud Technical Support Specialist to provide first-line support for customer incidents related to public and private cloud platforms. This individual will monitor customer infrastructure on Azure, SolarWinds, and ScienceLogic to proactively identify and troubleshoot potential issues. Key...


  • Hyderabad, Telangana, India Support Revolution Full time

    Role OverviewWe are seeking a skilled Cloud Security Infrastructure Specialist to join our growing international Delivery function.This role will be based in our Infrastructure Services team, where you will create, manage, and maintain systems for our customers.


  • Hyderabad, Telangana, India Inspiredge IT Solutions Full time

    About Inspiredge IT SolutionsWe are a cutting-edge technology company that is dedicated to providing innovative solutions to our clients.Job OverviewThis role requires an individual with excellent technical skills and strong communication abilities to provide support to our clients in a fast-paced help desk environment.About the JobJob Title: Help Desk...


  • Hyderabad, Telangana, India Support Revolution Full time

    About Support Revolution">We are a high-growth organisation that revolutionises the way businesses approach Oracle and SAP maintenance costs.Our mission is to empower organisations by cutting their maintenance costs in half, providing better quality service, and freeing them from mandatory upgrades.We achieve this through our innovative solutions and expert...


  • Hyderabad, Telangana, India Capgemini Engineering Full time

    Job Title: Software Support SpecialistWe are seeking a highly skilled Software Support Specialist to join our team at Capgemini Engineering. The ideal candidate will have expertise in PAS-X system administration and configuration, with experience in version 3.1.8, 3.2.1, and 3.30.The successful candidate will be responsible for providing application support...


  • Hyderabad, Telangana, India CorroHealth Full time

    Job SummaryWe are seeking an experienced Technical Support Specialist to join our team at CorroHealth in Hyderabad or Chennai. As a Technical Support Specialist, you will be responsible for providing advanced technical support in a customer-facing role.


  • Hyderabad, Telangana, India Wipro Full time

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Wipro. As a key member of our support team, you will be responsible for providing exceptional technical assistance to our clients.


  • Hyderabad, Telangana, India Randstad Global Capability Center Full time

    Job OverviewRandstad Global Capability Center is seeking an experienced Administrative Support Specialist to provide comprehensive support to senior executives. This role requires exceptional organizational skills, attention to detail, and the ability to manage multiple priorities effectively.


  • Hyderabad, Telangana, India CorroHealth Full time

    Job OverviewWe are seeking a skilled Technical Support Specialist to join our team at CorroHealth.


  • Hyderabad, Telangana, India eTeam info services Full time

    Job Description:We are seeking a highly skilled IT Technical Support Specialist to join our team. The successful candidate will be responsible for providing expert technical support to our clients, resolving complex issues, and ensuring overall system stability.


  • Hyderabad, Telangana, India Sub-K IMPACT Solutions Ltd Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Sub-K IMPACT Solutions Ltd.


  • Hyderabad, Telangana, India HRK Solutions LLC Full time

    Job Description:We are seeking an exceptional Executive Support Specialist to join our team at HRK Solutions LLC in Hyderabad. As a trusted partner to our executives, you will be responsible for providing top-notch administrative support, managing schedules, and utilizing strong communication skills to ensure seamless execution of...


  • Hyderabad, Telangana, India Incedo Inc. Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Incedo Inc. in Hyderabad. This is a full-time position that requires excellent problem-solving and communication skills.


  • Hyderabad, Telangana, India EnH Full time

    About EnHEnH is a reputable organization seeking a skilled and dedicated professional to fill the role of Executive Support Specialist.Job DescriptionWe are looking for a highly organized and efficient individual who can provide exceptional administrative support to our CEO. As an Executive Support Specialist, you will be responsible for managing complex...


  • Hyderabad, Telangana, India DataSkate Full time

    Job OverviewWe are seeking a skilled Candidate Name to join our team as a Customer Support Specialist at DataSkate in Hyderabad. The successful candidate will be responsible for providing top-notch customer service, ensuring customer satisfaction, and resolving queries efficiently.


  • Hyderabad, Telangana, India Linkwell Telesystems Pvt Ltd - VISIONTEK Full time

    Job Title: Corporate Executive Support SpecialistWe are seeking a highly skilled and organized Corporate Executive Support Specialist to join our team at Linkwell Telesystems Pvt Ltd - VISIONTEK. The ideal candidate will provide top-level assistance to our high-level executives, ensuring seamless day-to-day operations and exceptional support.About the...