Guest Services Expert

Guest Relations Executive Job SummaryThis is an exciting opportunity to join our team as a Guest Relations Executive. As a key member, you will be responsible for ensuring an exceptional guest experience at our properties in South and West India.We are looking for someone with excellent customer service skills, who can provide a welcoming and vibrant...

Job OverviewThis role is focused on providing exceptional guest experiences, ensuring seamless operations and high-quality service delivery across all touchpoints.Key ResponsibilitiesGuest Engagement: Coordinate arrival and departure activities for VIP guests, guaranteeing an outstanding travel experience by managing logistics, transportation, and security...

As a Guest Services Ambassador, you will play a vital role in providing exceptional customer experiences for our guests.Key Responsibilities:Proactively communicate with guests to provide pre-arrival information, answer inquiries, and address concerns.Ensure timely and accurate responses to guest queries regarding hotel policies, amenities, local...

Job DescriptionReview arrival lists to welcome guestsAttend to special guests (e.g. VIPs) and answer their inquiries.Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)Provide information about amenities, areas, and venues and promote servicesAnticipate guest needs and build rapport with customers.Offer assistance with...

About the RoleWe are seeking an experienced Service Delivery Expert to lead our service delivery system from the ground up. This role is ideal for a professional with 5+ years of experience in ITSM delivery who can establish delivery frameworks, standardize processes, ensure service quality, and drive customer satisfaction.

At ZoloStays, we are seeking a skilled Booking and Reservation Expert to join our team.This dynamic role involves assisting guests with booking inquiries, managing reservations, and ensuring seamless operational coordination. The ideal candidate will possess excellent communication skills, attention to detail, and a passion for delivering exceptional...

We are looking for an experienced Guest Relations Manager to join our team. The successful candidate will be responsible for providing exceptional service to VVIPs, VIPs and CIPs at the Passenger Terminal Building in T1 and T2 and the VIP Terminal.Key Responsibilities:Day-to-Day Operations Management: Manage day-to-day operations to ensure a consistent and...

Opportunity to excel in a high-end serviced apartment property.Job OverviewA unique chance to work with an established customer base of international guests, including Japanese expats.Main ResponsibilitiesMaintain efficient front desk operations, handling check-ins/outs, billing, phone calls, emails, and inquiries.Ensure seamless front desk functions,...

Job Title: Customer Service RepresentativeWe are seeking a skilled and customer-focused individual to join our team as a Booking Team Executive. As the first point of contact for our international guests, you will be responsible for providing exceptional service and support.This is an excellent opportunity to work in a fast-paced environment and develop your...

Job TitleWe are looking for a seasoned client services expert to join our team. The ideal candidate will have a proven track record of delivering high-quality results and building strong relationships with clients.Analyze client needs and develop strategic plans to meet those needs.Oversee client service teams to ensure delivery of high-quality work products...