Customer Service Representative

4 days ago

Alleppey, Kerala, India beBeeReservation Full time ₹ 6,00,000 - ₹ 12,00,000

At ZoloStays, we are seeking a skilled Booking and Reservation Expert to join our team.

This dynamic role involves assisting guests with booking inquiries, managing reservations, and ensuring seamless operational coordination. The ideal candidate will possess excellent communication skills, attention to detail, and a passion for delivering exceptional customer service.

Key Responsibilities:

  1. Assist customers with booking inquiries by sharing property details, availability, and pricing.
  2. Handle calls, messages, and inquiries from potential guests or partners.
  3. Manage and update reservation records, ensuring accuracy and timeliness.
  4. Coordinate with internal teams (Sales, Operations, Property Managers) for booking confirmations.
  5. Provide follow-up and support on customer queries and resolve concerns proactively.
  6. Maintain daily records of reservations, changes, cancellations, and feedback.
  7. Upsell relevant options based on availability and customer needs.
  8. Support reservation reporting and contribute to enhancing booking efficiency.

Requirements:

  1. Bachelor's degree in Hospitality, Business Administration, or a related field.
  2. Proven experience in reservations, sales, or customer service, preferably in the hospitality industry.
  3. Excellent negotiation and communication skills.
  4. Strong customer service orientation with a focus on delivering exceptional experiences.
  5. Ability to analyze market trends and adapt pricing strategies accordingly.
  6. Proficient in using reservation management software and tools.
  7. Detail-oriented with strong organizational and multitasking abilities.
  8. Ability to work effectively in a team environment and under pressure.

About Us:

ZoloStays is a leading provider of managed co-living spaces in India, catering to the needs of both working professionals and students. We offer a dynamic environment where you can thrive, supporting one another in excellence.

  • Customer Service Representative

    1 day ago

    Alleppey, Kerala, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 8,00,000

    Job SummaryWe are seeking a dedicated and skilled Customer Service Representative to join our team. The successful candidate will be responsible for providing exceptional customer support, resolving issues in a timely manner, and ensuring customer satisfaction.Key Responsibilities:Handle customer inquiries via phone, email, or chatRespond to customer...

  • Sales and Customer Service Representative

    5 days ago

    Alleppey, Kerala, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 15,00,000

    Job DescriptionWe are seeking a skilled sales professional to join our team as a Sales and Customer Service Representative.The ideal candidate will be a strong communicator with excellent negotiation and interpersonal skills, able to build trust and rapport with customers. They will also have a proven track record in sales and consultation, with the ability...

  • Excellent Opportunity

    21 hours ago

    Alleppey, Kerala, India beBeeCustomerSupport Full time ₹ 6,00,000 - ₹ 12,00,000

    Customer Service Representative Job DescriptionKey Responsibilities:Provide top-notch customer support through phone, email, and chat.Respond to customer inquiries in a timely and professional manner.Maintain accurate records of customer interactions and transactions.Effectively resolve customer complaints and issues.Collaborate with cross-functional teams...

  • Customer Service Representative

    5 days ago

    Alleppey, Kerala, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 10,00,000

    Customer Support ProfessionalJob OverviewWe are seeking a highly skilled Customer Support Professional to join our team. In this role, you will be responsible for providing exceptional customer service and support to our clients.Your primary goal will be to resolve customer complaints and queries in a professional and timely manner.You will also be required...

  • Customer Service Representative

    3 days ago

    Alleppey, Kerala, India beBeeCustomerSupport Full time ₹ 40,00,000 - ₹ 81,20,000

    Job Title: Customer Support SpecialistAbout This RoleWe are seeking a highly skilled and motivated Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service, resolving issues efficiently, and ensuring customer satisfaction.Key ResponsibilitiesProvide timely and...

  • Customer Service Representative

    6 days ago

    Alleppey, Kerala, India beBeeCustomer Full time ₹ 3,00,000 - ₹ 6,00,000

    We are seeking a proactive and customer-focused individual to join our team at Swadeshi-Ayurved as a Customer Care Executive.The ideal candidate will handle customer care calls, resolve queries, process orders from e-commerce platforms, and ensure excellent post-sales support. The role requires strong communication skills, attention to detail, and prior...

  • Customer Service Representative

    21 hours ago

    Alleppey, Kerala, India beBeeCustomer Full time ₹ 4,00,000 - ₹ 6,00,000

    Job Title: Customer Support ExecutiveWe are seeking a professional to join our team as a Customer Support Executive. This role is ideal for individuals with strong communication skills who can handle customer interactions confidently and professionally.Key Responsibilities:Respond to customer calls, emails, and queries promptly and courteously.Follow...

  • Customer Experience Representative

    1 day ago

    Alleppey, Kerala, India beBeeCustomer Full time ₹ 20,00,000 - ₹ 40,00,000

    Job Title: Customer Experience RepresentativeWe are seeking a skilled professional to provide exceptional customer support and enhance the overall customer experience.Your key responsibilities will include addressing customer inquiries and concerns, resolving issues in a timely and professional manner, and maintaining positive customer relationships. You...

  • Customer Service Representative

    1 day ago

    Alleppey, Kerala, India beBeeCustomerService Full time ₹ 60,00,000 - ₹ 80,00,000

    We are looking for a highly skilled and experienced professional to join our team as a Customer Support Specialist.The ideal candidate will have excellent communication skills, both written and spoken, and be proficient in Google Sheets and Docs and customer support software. They will also have a good understanding of management practices and...

  • Customer Service Ambassador

    6 days ago

    Alleppey, Kerala, India beBeeCustomerSupport Full time ₹ 40,00,000

    Job OpportunityCustomer Service Representative Position Available Key Responsibilities: Deliver excellent customer support and ensure high levels of customer satisfaction. Interact with customers, address their inquiries and concerns in a timely and efficient manner. Requirements: Excellent verbal and written communication skills. Ability to empathize with...