Advanced Technology Support Specialist

5 days ago

Jodhpur, Rajasthan, India beBeeTechnician Full time US$ 90,000 - US$ 1,20,000
Job Title">

Withum is a place where talent thrives - where who you are matters.

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It's a place of endless opportunities for growth. A place where entrepreneurial energy plus inclusive teamwork equals exponential results. Withum empowers clients and our professional staff with innovative tools and solutions to address their accounting, tax and overall business management and operational needs.

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As a US nationally ranked Top 25 firm, we recruit only the best and brightest people with a genuine passion for the business.

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Skill Requirements:

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  • ">
  • Minimum 4 years working experience in related support service field.">
  • Strong working knowledge of accounting applications, such as CCH Engagement, Thomson GoSystem Tax, XCM, TaxCaddy and SurePrep (desired).">
  • Experience supporting end-users in a Microsoft environment.">
  • Strong working knowledge of but not limited to – Microsoft Products including Teams, Microsoft 365, OneDrive, SharePoint, and Outlook.">
  • Associate degree in an IT related field or combination of education and technical training required.">
  • Windows 10/11, CompTIA A+, or CompTIA Network+ or Microsoft Azure certification.">
  • Experience troubleshooting computer and mobile device hardware.">
  • Foundational knowledge in video conferencing and audio-visual hardware.">
  • Understanding of networking fundamentals.">
  • Understanding of Basic ITIL Process, SLA, Priority & Severity Matrix.">
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What We Offer:

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Self-motivated and dedicated to continual personal and professional improvement.

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Strong verbal and written communication skills are imperative for documentation and the translation of technical subjects to non-technical staff.

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Must be able to work extended hours when required.

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Ability to lift up to 50lbs.

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Experience working in a public accounting, or other professional services, firm a plus.

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Willingness to travel to remote offices as needed.

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Important Information:

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We will not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran.

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