
Desktop Computer Support Technician
19 hours ago
Job Role: Junior Desktop Support Specialist
We are seeking a motivated and detail-oriented Desktop Support Specialist to join our team.
The ideal candidate will have excellent verbal and written communication skills, with experience working on BMC Remedy tool and knowledge of SolarWinds monitoring tool (added advantage).
Key Responsibilities:
- Provide technical support for desktop-related issues
- Work effectively in a team environment
- Develop and maintain strong relationships with internal stakeholders
- Stay up-to-date with the latest technology trends and advancements
Requirements:
- Graduate degree in Information Technology or related field
- Minimum 1.5 years of experience in desktop support
- Excellent problem-solving and analytical skills
Preferred Qualifications:
- Experience working in shifts (24*7)/ US Shifts
- Knowledge of remote support tools
- Window OS & desktop troubleshooting knowledge
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