
Store Operations Manager
2 days ago
Job Title: Store Operations Manager
About the Role:
We are seeking a seasoned store manager to lead our made-to-measure team. As Store Operations Manager, you will be responsible for overseeing daily store operations, driving sales, and delivering exceptional customer experiences.
Key Responsibilities:
- Operational Leadership: Manage day-to-day store activities, ensuring seamless coordination with tailoring and production teams.
- Sales Performance: Drive strong sales through client consultations and upselling, meeting targets and revenue goals.
- Customer Service: Provide exceptional made-to-measure experiences, handling high-end clients and after-sales service with care.
- Team Management: Lead and develop a high-performing team, focusing on excellent communication, grooming, and customer handling skills.
- Reporting and Analysis: Monitor store targets, appointments, and revenue, providing insightful reports to inform business decisions.
Requirements:
- Experience: 5–10 years in premium/luxury retail, preferably menswear.
- Leadership Skills: Proven ability to lead high-performing teams and drive results.
- Customer Focus: Excellent communication and customer handling skills, with a passion for delivering exceptional experiences.
- Adaptability: Familiarity with custom clothing processes is a plus, but not required.
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