Training Administrator Support Specialist

3 weeks ago


Gurgaon, Haryana, India NIIT Full time

At NIIT, we are seeking a highly motivated Training Coordinator to provide exceptional support to our clients across the globe.

Job Summary:

We are looking for an individual with excellent communication skills and a strong work ethic to assist our customers with training administration issues and provide resolutions/scheduling options.

About the Role:

The successful candidate will be responsible for gathering additional information about reported issues, performing detailed case analysis, documenting cases in the system, and generating daily reports for customers on Microsoft Excel.

They will also perform training management activities on Learning Management Systems and ensure seamless delivery of training programs.

Key Responsibilities:

  • Provide 24/5 training administration support to top companies in EMEA, NAM, and APAC regions
  • Assist customers with training administration issues via email
  • Offer customer resolutions/training scheduling options
  • Gather additional information about reported issues
  • Perform detailed case analysis and document cases in the system
  • Generate daily reports for customers on Microsoft Excel
  • Perform training management activities on Learning Management Systems

Requirements:

To succeed in this role, you should have:

  • Graduate degree in any field (B.A., B.Com, BBA, BHM, B.Sc., BCA) or BE/B.Tech in Biotech/Mech
  • Distant P.G can apply; PGDM is eligible; however, MCA/BE are not
  • Working knowledge of computers; night shift allowances available
  • Excellent written and verbal communication skills

What We Offer:

Niit offers a competitive salary of 2.37 LPA, cab facilities with no deductions, and opportunities for growth and development.

A Message from Our Team:

Niit is an equal opportunity employer. We value diversity and inclusion and welcome applications from qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.



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