Operations Manager for Video Content Platform

2 weeks ago


Kolkata, West Bengal, India CLIRNET Full time
Job Overview

We are seeking a dynamic and experienced Senior Operations Executive to join our growing team at CLIRNET. As the key figure in our operations, you will play a crucial role in ensuring the seamless functioning of our video-based website, optimizing processes, and driving efficiency to enhance the overall user experience.

Responsibilities
  • Content Management: Oversee the end-to-end content management process, ensuring accurate and timely upload, categorization, and metadata enrichment of video content.
  • Quality Assurance: Develop and implement QA & QC processes to ensure the integrity of the video content and platform functionality by monitoring key performance indicators to track and improve content and operational quality.
  • User Experience Enhancement: Collaborate with the product team to identify and implement features that enhance the user experience on the video-based website.
  • Vendor Management: Manage relationships with third-party vendors and service providers to ensure seamless integration and performance.
  • Data Analysis and Reporting: Generate regular reports and actionable insights to guide decision-making processes.
  • Compliance and Risk Management: Identify and mitigate operational risks to ensure the security and stability of the video-based website.
  • Technology Integration: Evaluate and implement new tools and software to enhance efficiency and creative capabilities.
  • Process Optimization: Analyze and optimize operational workflows to streamline processes, improve efficiency, and work towards automation of processes.
Requirements
  • Excellent analytical and problem-solving abilities.
  • Familiarity with content management systems and online platform operations.
  • Solid understanding of quality assurance processes and best practices.
  • Effective communication and negotiation skills.
  • Ability to thrive in a fast-paced, dynamic environment.

As a senior operations executive at CLIRNET, you can expect an estimated salary of $120,000 per annum, depending on your qualifications and experience. With a strong focus on career growth and development, we offer a supportive and challenging work environment that aligns with your ambitions.


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