Operations Executive

2 days ago


Kolkata, West Bengal, India CLIRNET Full time
Senior Operations Executive

We are seeking a highly skilled Senior Operations Executive to join our growing team at CLIRNET. This is a dynamic opportunity for a motivated professional to take charge of our operations and drive efficiency.

About the Role

This Senior Operations Executive will play a crucial role in ensuring the seamless functioning of our platform, optimizing processes, and driving efficiency to enhance the overall user experience. Key responsibilities include:

  • Content Management: Oversee the end-to-end content management process, ensuring accurate and timely upload, categorization, and metadata enrichment of video content.
  • Quality Assurance: Develop and implement QA & QC processes to ensure the integrity of the video content and platform functionality by monitoring key performance indicators to track and improve content and operational quality.
  • User Experience Enhancement: Collaborate with the product team to identify and implement features that enhance the user experience on the video-based website.
  • Vendor Management: Manage relationships with third-party vendors and service providers to ensure seamless integration and performance.
  • Data Analysis and Reporting: Generate regular reports and actionable insights to guide decision-making processes.
  • Compliance and Risk Management: Identify and mitigate operational risks to ensure the security and stability of the video-based website.
  • Technology Integration: Evaluate and implement new tools and software to enhance efficiency and creative capabilities.
  • Process Optimization: Analyze and optimize operational workflows to streamline processes, improve efficiency, and work towards automation of processes.
About You

To succeed as a Senior Operations Executive at CLIRNET, you should have:

  • Excellent analytical and problem-solving abilities.
  • Familiarity with content management systems and online platform operations.
  • Solid understanding of quality assurance processes and best practices.
  • Effective communication and negotiation skills.
  • Ability to thrive in a fast-paced, dynamic environment.
Requirements

To be considered for this role, you should have:

  • Proven experience of at least 3-5 years in operations management, preferably in the online video content industry / digital media.
  • Bachelor's degree in Science, Business Administration, Operations Management, or a related field.

The estimated salary for this position is $80,000 - $110,000 per annum, depending on your level of experience and qualifications.


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